BUG: unable to handle kernel paging request at 0000000000010508

Bug #1726659 reported by Nicholas Stolley
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Computer froze (appears Nvidia graphics driver crashed) when are websites using Firefox and hardware-accleration intense, such as when scrolling around Google Maps satellite imagery.

ProblemType: KernelOops
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm wl nvidia
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1296 F.... pulseaudio
                      nstolley 1682 F.... pulseaudio
Date: Mon Oct 23 20:31:39 2017
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: _nv007321rm+0x43/0x90 [nvidia] RSP: ffff9864c1bc7bd8
Failure: oops
HibernationDevice: RESUME=UUID=0abbcb5f-dfe2-4bf6-bb5f-682dbdfe4383
InstallationDate: Installed on 2013-03-14 (1684 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64+mac (20130213)
MachineType: Apple Inc. MacBookPro5,3
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=c23406ef-62a4-4cdc-a92e-26e9472b6c6e ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon N/A
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at 0000000000010508
UpgradeStatus: Upgraded to artful on 2017-10-22 (1 days ago)
dmi.bios.date: 06/15/09
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP53.88Z.00AC.B03.0906151647
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-F22587C8
dmi.board.vendor: Apple Inc.
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F22587C8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP53.88Z.00AC.B03.0906151647:bd06/15/09:svnAppleInc.:pnMacBookPro5,3:pvr1.0:rvnAppleInc.:rnMac-F22587C8:rvr:cvnAppleInc.:ct10:cvrMac-F22587C8:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro5,3
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Nicholas Stolley (nstolley) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc6

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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