general protection fault: 0000 [#1] SMP

[Cedric Br]

Got a GPU hang when playing videos in totem. When Playing in VLC everything is OK
Same crash under mpv

[drm] GPU HANG: ecode 5:0:0xfdffffff, in Xorg [2005], reason: Hang on rcs0, action: reset
[ 235.623605] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[ 235.623606] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[ 235.623607] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[ 235.623607] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[ 235.623608] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 235.623687] drm/i915: Resetting chip after gpu hang

ProblemType: KernelOops
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 984 F.... pulseaudio
                      brand10 1338 F.... pulseaudio
Date: Fri Oct 20 13:47:22 2017
Failure: oops
InstallationDate: Installed on 2017-08-18 (63 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170816)
Lsusb:
 Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude E6410
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=5810df9f-2bd6-4f2e-89a8-b16ac27ff5b2 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon N/A
SourcePackage: linux
Title: general protection fault: 0000 [#1] SMP
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 04373Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd12/05/2013:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn04373Y:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc5

[Cedric Br (cedricbr)]

Test Kernel 4.14 rc5 mainline. The bug also exist there

The last good kernel was 4.12, but i'm not sure. For Kernel 4.9, i'm sure the bug didn't exist

[Kai-Heng Feng (kaihengfeng)]

Please try drm-intel-nightly [1].

If the nightly one still has issue, "Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel".

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

[Cedric Br (cedricbr)]

Same problem, i will fill the bug on freedesktop

[Cedric Br (cedricbr)]

I tested with Debian buster and Fedora 27 and the file is playing without any GPU hangs. So the problem might be Ubuntu only. I also tested Ubuntu 18.04 (daily 13/11) and the hangs still occurs. FOr me this isn't a kernel or DRM/Intel Bug