TouchPad don't work

Bug #1723607 reported by Maxime
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I've got a MSI gl62 6qf and my touchpad isn't recognize by (I think) kernel even when I list /proc/bus/input/devices :
{
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=sysrq kbd event0 leds
B: PROP=0
B: EV=120013
B: KEY=600702900000 8380207af040d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=0738 Product=1722 Version=0111
N: Name="Mad Catz Mad Catz R.A.T. Pro S"
P: Phys=usb-0000:00:14.0-3/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:0738:1722.0001/input/input1
U: Uniq=Example#
H: Handlers=mouse0 event1
B: PROP=0
B: EV=17
B: KEY=1fff0000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=0738 Product=1722 Version=0111
N: Name="Mad Catz Mad Catz R.A.T. Pro S"
P: Phys=usb-0000:00:14.0-3/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.2/0003:0738:1722.0003/input/input2
U: Uniq=Example#
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=0738 Product=1722 Version=0111
N: Name="Mad Catz Mad Catz R.A.T. Pro S"
P: Phys=usb-0000:00:14.0-3/input3
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.3/0003:0738:1722.0004/input/input3
U: Uniq=Example#
H: Handlers=kbd event3
B: PROP=0
B: EV=1f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 1 130f938b17c000 677bfad9415fed 9ed68000004400 10000002
B: REL=40
B: ABS=100000000
B: MSC=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input4
U: Uniq=
H: Handlers=event4
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input5
U: Uniq=
H: Handlers=event5
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input6
U: Uniq=
H: Handlers=event6
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input7
U: Uniq=
H: Handlers=event7
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=140
}
I just see my USB mouse

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-37-generic 4.10.0-37.41
ProcVersionSignature: Ubuntu 4.10.0-37.41-generic 4.10.17
Uname: Linux 4.10.0-37-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: oki28z 1747 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Sat Oct 14 15:52:52 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-06-05 (130 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0738:1722 Mad Catz, Inc.
 Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Micro-Star International Co., Ltd. GL62 6QF
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-37-generic root=UUID=829d6917-902a-40ab-87c7-2badd49a97f0 ro priority=low acpi=off i8042.reset quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-37-generic N/A
 linux-backports-modules-4.10.0-37-generic N/A
 linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J5IMS.114
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.A
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.114:bd04/29/2016:svnMicro-StarInternationalCo.,Ltd.:pnGL626QF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.name: GL62 6QF
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Maxime (maximesidibe) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc5

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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