Sorry Ubuntu 16.04 has experienced an internal Error

Bug #1723107 reported by Paul Garff
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

/usr/lib/i386 - linux/cups-pk-helper-mechanical-package
  cups-pk-helper 0.2.5 ubuntu - problem-type crash
I think this is also related to the 16.04 stopped printer problem. HP filters have been deleted out of /usr/lib/cups.... due to an 16.04 upgrade. Now third partly printer drivers can't be downloaded and installed. My printer worked fine two 16.04 upgrades ago. Now nothing! Need help.

Tags: xenial
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1723107

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: xenial
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc4

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Paul Garff (pbgarff) wrote : Re: [Bug 1723107] Re: Sorry Ubuntu 16.04 has experienced an internal Error

This is still a problem

On Thu, Oct 12, 2017 at 9:58 AM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc4
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1723107
>
> Title:
> Sorry Ubuntu 16.04 has experienced an internal Error
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> /usr/lib/i386 - linux/cups-pk-helper-mechanical-package
> cups-pk-helper 0.2.5 ubuntu - problem-type crash
> I think this is also related to the 16.04 stopped printer problem. HP
> filters have been deleted out of /usr/lib/cups.... due to an 16.04
> upgrade. Now third partly printer drivers can't be downloaded and
> installed. My printer worked fine two 16.04 upgrades ago. Now nothing!
> Need help.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1723107/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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