No graphical boot with 4.4.0-96 or -116 and NVIDIA GeForce 840M

[Yann Salmon]

My computer (using XUbuntu 16.04) boots and works normally with kernel 4.4.0-92 but upgrading to 4.4.0-96 prevents lightdm from starting. In fact, the GPU detection service fails.

The problem also appears with proposed 4.4.0-97.

I tested with mainline kernel 4.13. It boots to lightdm but it is difficult to exactly tell what happens as some modules for my hardware were not found/compiled/installed (as a result, I cannot connect to wifi with this kernel).

GPU is GEForce 840M with proprietary nvidia 475 drivers (purged and reinstalled once).

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-92-generic 4.4.0-92.115
ProcVersionSignature: Ubuntu 4.4.0-92.115-generic 4.4.76
Uname: Linux 4.4.0-92-generic x86_64
NonfreeKernelModules: wl nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: yann 1476 F.... pulseaudio
 /dev/snd/controlC0: yann 1476 F.... pulseaudio
CurrentDesktop: XFCE
Date: Mon Oct 9 15:40:16 2017
HibernationDevice: RESUME=UUID=d967f5cb-08d3-468b-b161-2e63743f0ccd
InstallationDate: Installed on 2016-07-18 (448 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E7450
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-92-generic.efi.signed root=UUID=4ad8fadb-26cb-4b9c-9d08-ae6b7f41d91f ro
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-92-generic N/A
 linux-backports-modules-4.4.0-92-generic N/A
 linux-firmware 1.157.12
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0NC6G7
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd05/05/2017:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn0NC6G7:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: yann 1438 F.... pulseaudio
 /dev/snd/controlC1: yann 1438 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=d967f5cb-08d3-468b-b161-2e63743f0ccd
InstallationDate: Installed on 2016-07-18 (450 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E7450
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic.efi.signed root=UUID=4ad8fadb-26cb-4b9c-9d08-ae6b7f41d91f ro
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-97-generic N/A
 linux-backports-modules-4.4.0-97-generic N/A
 linux-firmware 1.157.12
Tags: xenial
Uname: Linux 4.4.0-97-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/05/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0NC6G7
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd05/05/2017:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn0NC6G7:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=d967f5cb-08d3-468b-b161-2e63743f0ccd
InstallationDate: Installed on 2016-07-18 (460 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E7450
NonfreeKernelModules: nvidia_uvm wl nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-98-generic.efi.signed root=UUID=4ad8fadb-26cb-4b9c-9d08-ae6b7f41d91f ro
ProcVersionSignature: Ubuntu 4.4.0-98.121-generic 4.4.90
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-98-generic N/A
 linux-backports-modules-4.4.0-98-generic N/A
 linux-firmware 1.157.13
Tags: xenial
Uname: Linux 4.4.0-98-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/05/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0NC6G7
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd05/05/2017:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn0NC6G7:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: yann 1654 F.... pulseaudio
 /dev/snd/controlC0: yann 1654 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=d967f5cb-08d3-468b-b161-2e63743f0ccd
InstallationDate: Installed on 2016-07-18 (460 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E7450
NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-92-generic.efi.signed root=UUID=4ad8fadb-26cb-4b9c-9d08-ae6b7f41d91f ro
ProcVersionSignature: Ubuntu 4.4.0-92.115-generic 4.4.76
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-92-generic N/A
 linux-backports-modules-4.4.0-92-generic N/A
 linux-firmware 1.157.13
Tags: xenial
Uname: Linux 4.4.0-92-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/05/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0NC6G7
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd05/05/2017:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn0NC6G7:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Do you know if this bug also happens with the nouveau driver?

[Yann Salmon (yannsalmon)]

Following your suggestion, I switched to nouveau using the Ubuntu GUI.

To my dismay, I was then not able to boot graphically in -96 but also not in -92 and various earlier kernels. Same error message : the gpu-manager.service failed.

I installed the nouveau-firmware package and was then able to boot correctly in all of these kernel versions.

But still not using the nvidia driver in -96.

So apart from the nouveau-firmware not being installed by the Ubuntu drivers GUI glitch, no, this bug does not happen with nouveau.

[Kai-Heng Feng (kaihengfeng)]

Can you do `apport-collect 1722269` under 4.4.0-97?

[Yann Salmon (yannsalmon)]

apport information

[Yann Salmon (yannsalmon)]

apport information

[Yann Salmon (yannsalmon)]

apport information

[Yann Salmon (yannsalmon)]

apport information

[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

Above is the result of apport-collect 1722269 under -97 with nouveau driver.

[Kai-Heng Feng (kaihengfeng)]

Why did you use nouveau instead of nvidia? The latter one is the one with problem, right?

[Yann Salmon (yannsalmon)]

When I use apport, it usually opens a tab in my web browser to ask me to authenticate and allow access. Since I do not get to a graphical interface with -97 and nvidia, I did not see how I could process.

How can I ?

[Kai-Heng Feng (kaihengfeng)]

I think text-based browser will do, e.g. w3m.

[tbenst (tbenst)]

I have the same problem on 4.4.0-97 and 4.4.0-96 with a Nvidia GTX 1070.

I've tried nvidia drivers 374, 384, 387, but none allow me to boot 4.4.0-97.

The only solution is to uninstall nvidia-* and then I can boot 4.4.0-97.

[Yann Salmon (yannsalmon)]

apport information

[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

ok, above is an apport information with nvidia driver and no graphical boot (due to updating kernel is now -98 but symptoms are the same)

[Yann Salmon (yannsalmon)]

I also tried with nvidia 387 (from graphics-drivers ppa) and updates from xorg-edgers to no avail (same symptoms).

[Kai-Heng Feng (kaihengfeng)]

bbswitch is not happy:
[ 4.379608] bbswitch: version 0.8
[ 4.379618] bbswitch: Found integrated VGA device 0000:00:02.0: \_SB_.PCI0.GFX0
[ 4.379627] bbswitch: Found discrete VGA device 0000:03:00.0: \_SB_.PCI0.RP05.D034
[ 4.379640] bbswitch: failed to evaluate \_SB_.PCI0.RP05.D034._DSM {0xF8,0xD8,0x86,0xA4,0xDA,0x0B,0x1B,0x47,0xA7,0x2B,0x60,0x42,0xA6,0xB5,0xBE,0xE0} 0x100 0x0 {0x00,0x00,0x00,0x00}: AE_NOT_FOUND
[ 4.379648] bbswitch: failed to evaluate \_SB_.PCI0.RP05.D034._DSM {0xA0,0xA0,0x95,0x9D,0x60,0x00,0x48,0x4D,0xB3,0x4D,0x7E,0x5F,0xEA,0x12,0x9F,0xD4} 0x102 0x0 {0x00,0x00,0x00,0x00}: AE_NOT_FOUND
[ 4.379657] bbswitch: failed to evaluate \_SB_.PCI0.GFX0._DSM {0xA0,0xA0,0x95,0x9D,0x60,0x00,0x48,0x4D,0xB3,0x4D,0x7E,0x5F,0xEA,0x12,0x9F,0xD4} 0x102 0x0 {0x00,0x00,0x00,0x00}: AE_NOT_FOUND
[ 4.379658] bbswitch: No suitable _DSM call found.

Can you try to boot under 4.4.0-92?
Probably a cpu-manager/bbswitch issue instead of a kernel one.

[Yann Salmon (yannsalmon)]

apport information

[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

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[Yann Salmon (yannsalmon)]

Here is apport information for -92 kernel with NVIDIA 387 ; this boots normally and the driver works.

BTW here is dkms status :
bbswitch, 0.8, 4.13.0-041300-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-63-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-77-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-79-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-87-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-89-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-91-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-92-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-96-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-97-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-98-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-63-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-77-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-79-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-87-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-89-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-91-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-92-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-96-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-97-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 4.4.0-98-generic, x86_64: installed
nvidia-387, 387.12, 4.13.0-041300-generic, x86_64: installed
nvidia-387, 387.12, 4.4.0-92-generic, x86_64: installed
nvidia-387, 387.12, 4.4.0-98-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-77-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-79-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-87-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-89-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-91-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-92-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-96-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-97-generic, x86_64: installed
virtualbox, 5.0.40, 4.4.0-98-generic, x86_64: installed

[Yann Salmon (yannsalmon)]

This is still happening with 4.4.0-116 !!

Here is the status of gpu-manager.service :

● gpu-manager.service - Detect the available GPUs and deal with any system changes
   Loaded: loaded (/lib/systemd/system/gpu-manager.service; enabled; vendor preset: enabled)
   Active: inactive (dead) since mar. 2018-03-06 17:24:02 CET; 2min 43s ago
  Process: 1400 ExecStart=/usr/bin/gpu-manager --log /var/log/gpu-manager.log (code=exited, status=0/SUCCESS)
 Main PID: 1400 (code=exited, status=0/SUCCESS)

mars 06 17:24:02 ysalm gpu-manager[1400]: /etc/modprobe.d is not a file
mars 06 17:24:02 ysalm gpu-manager[1400]: /etc/modprobe.d is not a file
mars 06 17:24:02 ysalm gpu-manager[1400]: /etc/modprobe.d is not a file
mars 06 17:24:02 ysalm gpu-manager[1400]: /etc/modprobe.d is not a file
mars 06 17:24:02 ysalm gpu-manager[1400]: update-alternatives: erreur: pas d'alternatives pour x86_64-linux-gnu_gfxcore_conf
mars 06 17:24:02 ysalm gpu-manager[1400]: modprobe: ERROR: could not insert 'bbswitch': No such device
mars 06 17:24:02 ysalm gpu-manager[1400]: modprobe: ERROR: could not insert 'bbswitch': No such device
mars 06 17:24:02 ysalm systemd[1]: Started Detect the available GPUs and deal with any system changes.
mars 06 17:24:03 ysalm systemd[1]: gpu-manager.service: Start request repeated too quickly.
mars 06 17:24:03 ysalm systemd[1]: Failed to start Detect the available GPUs and deal with any system changes.

[Yann Salmon (yannsalmon)]

I gave it a new try today with kernel 4.4.0-121 and the new NVIDIA 390.48 and... it works !