GPU HANG: ecode 9:0:0x96dbccee, in qtdemux0:sink [5106], reason: Hang on rcs0, action: reset

Bug #1721835 reported by Dmitrii Shcherbakov
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned
Artful
Won't Fix
Medium
Unassigned

Bug Description

окт 06 13:49:20 blade kernel: asynchronous wait on fence i915:gnome-shell[2505]/1:42b timed out
окт 06 13:49:21 blade kernel: [drm] GPU HANG: ecode 9:0:0x96dbccee, in qtdemux0:sink [5106], reason: Hang on rcs0, action: reset
окт 06 13:49:21 blade kernel: [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
окт 06 13:49:21 blade kernel: [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
окт 06 13:49:21 blade kernel: [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
окт 06 13:49:21 blade kernel: [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
окт 06 13:49:21 blade kernel: [drm] GPU crash dump saved to /sys/class/drm/card1/error
окт 06 13:49:21 blade kernel: drm/i915: Resetting chip after gpu hang
окт 06 13:49:21 blade kernel: [drm] RC6 on

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-12-generic 4.13.0-12.13
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1838 F.... pulseaudio
                      dima 2514 F.... pulseaudio
Date: Fri Oct 6 13:49:59 2017
InstallationDate: Installed on 2017-02-27 (221 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170227)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 1532:0224 Razer USA, Ltd
 Bus 001 Device 003: ID 0bda:579f Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Razer Blade
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic root=UUID=3f515c94-cd91-48b4-80f6-84ec24cb7b8f ro rootflags=subvol=@ quiet button.lid_init_state=open pcie_aspm=off ath10k_core.debug_mask=0x4041
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-12-generic N/A
 linux-backports-modules-4.13.0-12-generic N/A
 linux-firmware 1.168
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-09-13 (22 days ago)
dmi.bios.date: 01/10/2017
dmi.bios.vendor: Razer
dmi.bios.version: 1.00
dmi.board.name: Razer
dmi.board.vendor: Razer
dmi.chassis.type: 9
dmi.chassis.vendor: Razer
dmi.modalias: dmi:bvnRazer:bvr1.00:bd01/10/2017:svnRazer:pnBlade:pvr6.06:rvnRazer:rnRazer:rvr:cvnRazer:ct9:cvr:
dmi.product.family: 1A586755
dmi.product.name: Blade
dmi.product.version: 6.06
dmi.sys.vendor: Razer

Revision history for this message
Dmitrii Shcherbakov (dmitriis) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc3

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-da-key
Revision history for this message
Dmitrii Shcherbakov (dmitriis) wrote :

Haven't noticed that issue on previous kernels although I was mostly using NVIDIA GPU not integrated intel GPU as in this case.

I will try to reproduce this on 4.14

Revision history for this message
Andy Whitcroft (apw) wrote : Closing unsupported series nomination.

This bug was nominated against a series that is no longer supported, ie artful. The bug task representing the artful nomination is being closed as Won't Fix.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu Artful):
status: Confirmed → Won't Fix
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