Ubuntu
linux package

usb device changes lead to system hangs eventually

Bug #1720157 reported by Wolf Rogner
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Ubuntu 17.10
Linux mbpr13b 4.13.0-12-generic #13-Ubuntu SMP Sat Sep 23 03:40:16 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

I have to change USB devices regularly (from HD to USB flash and to flash emulating devices - MicroPython board - which also emulates an input controller).

After a reboot a HD is recognised perfectly as well as USB storage sticks or the uPython board.

After a few swaps the system seems to get confused with what got connected. Mount times increase (with the HD mounting fastest) and the uPython board the slowest.

In the syslog after a fresh boot the devices seem to be recognized as sdx devices but after the swaps the syslog reveals more attempts to add xhci devices. In these cases the syslog gets flushed by messages of the same type:

Sep 28 16:20:57 mbpr13b kernel: [ 4415.337728] usb 2-1: Disable of device-initia
ted U1 failed.
Sep 28 16:21:02 mbpr13b kernel: [ 4420.349300] usb 2-1: Disable of device-initia
ted U2 failed.
Sep 28 16:21:07 mbpr13b kernel: [ 4425.735038] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
Sep 28 16:21:13 mbpr13b kernel: [ 4431.123885] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
Sep 28 16:21:13 mbpr13b kernel: [ 4431.332214] usb 2-1: device not accepting address 10, error -62
Sep 28 16:21:13 mbpr13b kernel: [ 4431.540801] usb 2-1: reset SuperSpeed USB device number 10 using xhci_hcd
Sep 28 16:21:18 mbpr13b kernel: [ 4436.768240] usb 2-1: device descriptor read/8, error -110
Sep 28 16:21:19 mbpr13b kernel: [ 4436.876315] usb 2-1: reset SuperSpeed USB device number 10 using xhci_hcd
Sep 28 16:21:20 mbpr13b systemd-udevd[422]: seq 3859 '/devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/host3/target3:0:0/3:0:0:0/block/sdc' is taking a long time
Sep 28 16:21:24 mbpr13b kernel: [ 4442.154949] usb 2-1: device descriptor read/8, error -110
Sep 28 16:21:24 mbpr13b kernel: [ 4442.471877] usb 2-1: reset SuperSpeed USB device number 10 using xhci_hcd
Sep 28 16:21:28 mbpr13b kernel: [ 4446.611171] Bluetooth: hci0 command 0x0804 tx timeout
Sep 28 16:21:29 mbpr13b kernel: [ 4447.540966] usb 2-1: device descriptor read/8, error -110
Sep 28 16:21:29 mbpr13b kernel: [ 4447.649043] usb 2-1: reset SuperSpeed USB device number 10 using xhci_hcd
Sep 28 16:21:29 mbpr13b kernel: [ 4447.797311] usb 2-3: Disable of device-initiated U1 failed.
Sep 28 16:21:35 mbpr13b kernel: [ 4452.926126] usb 2-1: device descriptor read/8, error -110
Sep 28 16:21:35 mbpr13b kernel: [ 4452.926131] usb 2-3: Disable of device-initiated U2 failed.
Sep 28 16:21:35 mbpr13b kernel: [ 4453.242771] usb 2-1: reset SuperSpeed USB dev
ice number 10 using xhci_hcd
Sep 28 16:21:40 mbpr13b kernel: [ 4458.054207] usb 2-3: usb_reset_and_verify_dev
ice Failed to disable LTM
Sep 28 16:21:40 mbpr13b kernel: [ 4458.054207] .
Sep 28 16:21:40 mbpr13b kernel: [ 4458.086102] usb 2-3: USB disconnect, device n
umber 2
Sep 28 16:21:40 mbpr13b fwupd[1857]: fu_plugin_device_remove: assertion 'FU_IS_D
EVICE (device)' failed
Sep 28 16:21:40 mbpr13b fwupd[1857]: g_object_unref: assertion 'G_IS_OBJECT (obj
ect)' failed
Sep 28 16:21:40 mbpr13b kernel: [ 4458.310544] usb 2-1: device descriptor read/8
, error -110
Sep 28 16:21:40 mbpr13b kernel: [ 4458.418623] usb 2-1: reset SuperSpeed USB dev
ice number 10 using xhci_hcd
Sep 28 16:21:45 mbpr13b kernel: [ 4463.694406] usb 2-1: device descriptor read/8
, error -110
Sep 28 16:21:46 mbpr13b kernel: [ 4463.938745] sd 3:0:0:0: [sdc] tag#0 FAILED Re
sult: hostbyte=DID_ERROR driverbyte=DRIVER_OK
Sep 28 16:21:46 mbpr13b kernel: [ 4463.938754] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 40 00 00 38 00
Sep 28 16:21:46 mbpr13b kernel: [ 4463.938758] print_req_error: I/O error, dev sdc, sector 64
Sep 28 16:21:46 mbpr13b kernel: [ 4464.010890] usb 2-3: new SuperSpeed USB device number 11 using xhci_hcd
Sep 28 16:21:46 mbpr13b kernel: [ 4464.102914] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
Sep 28 16:21:46 mbpr13b kernel: [ 4464.102919] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 80 00 01 80 00
Sep 28 16:21:46 mbpr13b kernel: [ 4464.102922] print_req_error: I/O error, dev sdc, sector 128
Sep 28 16:21:46 mbpr13b kernel: [ 4464.183017] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
Sep 28 16:21:46 mbpr13b kernel: [ 4464.183021] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 40 00 00 08 00
Sep 28 16:21:46 mbpr13b kernel: [ 4464.415377] print_req_error: I/O error, dev s
dc, sector 132
Sep 28 16:21:46 mbpr13b kernel: [ 4464.415384] Buffer I/O error on dev sdc, logi
cal block 66, async page read
Sep 28 16:21:46 mbpr13b kernel: [ 4464.415388] Buffer I/O error on dev sdc, logi
cal block 67, async page read
Sep 28 16:21:46 mbpr13b kernel: [ 4464.660189] sdc: detected capacity change fro
m 15376000000 to 0
Sep 28 16:21:51 mbpr13b kernel: [ 4469.077710] usb 2-3: device descriptor read/8
, error -110
Sep 28 16:21:51 mbpr13b kernel: [ 4469.185593] usb 2-3: new SuperSpeed USB devic
e number 11 using xhci_hcd
Sep 28 16:21:56 mbpr13b kernel: [ 4474.460322] usb 2-3: device descriptor read/8
, error -110
Sep 28 16:21:56 mbpr13b kernel: [ 4474.776767] usb 2-3: new SuperSpeed USB device number 12 using xhci_hcd
Sep 28 16:22:07 mbpr13b kernel: [ 4485.224171] usb 2-3: device descriptor read/8
, error -110
Sep 28 16:22:07 mbpr13b kernel: [ 4485.540482] usb 2-3: new SuperSpeed USB devic
e number 13 using xhci_hcd
Sep 28 16:22:12 mbpr13b kernel: [ 4490.605375] usb 2-3: device descriptor read/8, error -110
Sep 28 16:22:12 mbpr13b kernel: [ 4490.713358] usb 2-3: new SuperSpeed USB device number 13 using xhci_hcd
Sep 28 16:22:18 mbpr13b kernel: [ 4495.986298] usb 2-3: device descriptor read/8, error -110
Sep 28 16:22:18 mbpr13b kernel: [ 4496.302638] usb 2-3: new SuperSpeed USB device number 14 using xhci_hcd
Sep 28 16:22:23 mbpr13b kernel: [ 4501.366750] usb 2-3: device descriptor read/8, error -110
Sep 28 16:22:23 mbpr13b kernel: [ 4501.474694] usb 2-3: new SuperSpeed USB device number 14 using xhci_hcd
Sep 28 16:22:28 mbpr13b kernel: [ 4506.747007] usb 2-3: device descriptor read/8, error -110
Sep 28 16:22:28 mbpr13b kernel: [ 4506.882895] usb usb2-port3: unable to enumerate USB device
...

counting up the device numbers

Checking the USB stick manually does not reveal bad blocks or device errors.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-12-generic 4.13.0-12.13
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: wolf 1549 F.... pulseaudio
 /dev/snd/controlC0: wolf 1549 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 28 16:26:17 2017
HibernationDevice: RESUME=UUID=88d69bc7-ac96-42c6-bf6d-5c912964a63b
InstallationDate: Installed on 2017-09-05 (23 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170902)
MachineType: Apple Inc. MacBookPro12,1
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-12-generic N/A
 linux-backports-modules-4.13.0-12-generic N/A
 linux-firmware 1.168
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/18/2017
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.88Z.0167.B33.1706181928
dmi.board.name: Mac-E43C1C25D4880AD6
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-E43C1C25D4880AD6
dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0167.B33.1706181928:bd06/18/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Wolf Rogner (war-rsb) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc2/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: kernel-da-key
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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