package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1716213 reported by squire koroma
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

cannot

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-33-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic i686
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: i386
Date: Sun Sep 10 09:48:45 2017
DuplicateSignature:
 package:linux-image-4.10.0-33-generic:(not installed)
 Preparing to unpack .../77-linux-image-4.10.0-33-generic_4.10.0-33.37_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /tmp/apt-dpkg-install-8m4Snl/77-linux-image-4.10.0-33-generic_4.10.0-33.37_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2017-09-10 (0 days ago)
InstallationMedia: Lubuntu 17.04 "Zesty Zapus" - Release i386 (20170412)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic root=UUID=5dfe327d-30d2-4c3f-b8c5-844b8424c47e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.10ubuntu2
 apt 1.4
SourcePackage: linux
Title: package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.vendor: ACER
dmi.product.version: Rev 1

Revision history for this message
squire koroma (acer-masterpiece) wrote :
Revision history for this message
squire koroma (acer-masterpiece) wrote :

none

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
squire koroma (acer-masterpiece) wrote : Aw: [Bug 1716213] Re: package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Thanks so much for die Effort. I will do so.
Have a nice day!

> Gesendet: Montag, 11. September 2017 um 16:12 Uhr
> Von: "Joseph Salisbury" <email address hidden>
> An: <email address hidden>
> Betreff: [Bug 1716213] Re: package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
>
> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1716213
>
> Title:
> package linux-image-4.10.0-33-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> cannot
>
> ProblemType: Package
> DistroRelease: Ubuntu 17.04
> Package: linux-image-4.10.0-33-generic (not installed)
> ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
> Uname: Linux 4.10.0-19-generic i686
> ApportVersion: 2.20.4-0ubuntu4.5
> Architecture: i386
> Date: Sun Sep 10 09:48:45 2017
> DuplicateSignature:
> package:linux-image-4.10.0-33-generic:(not installed)
> Preparing to unpack .../77-linux-image-4.10.0-33-generic_4.10.0-33.37_i386.deb ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing archive /tmp/apt-dpkg-install-8m4Snl/77-linux-image-4.10.0-33-generic_4.10.0-33.37_i386.deb (--unpack):
> subprocess new pre-installation script returned error exit status 1
> ErrorMessage: subprocess new pre-installation script returned error exit status 1
> InstallationDate: Installed on 2017-09-10 (0 days ago)
> InstallationMedia: Lubuntu 17.04 "Zesty Zapus" - Release i386 (20170412)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic root=UUID=5dfe327d-30d2-4c3f-b8c5-844b8424c47e ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> dpkg 1.18.10ubuntu2
> apt 1.4
> SourcePackage: linux
> Title: package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.vendor: ACER
> dmi.product.version: Rev 1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1716213/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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