package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1714464 reported by Krzysztof Bytnerowicz
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Software updater

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-33-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.10.0-19-generic.
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: krzysztof 1439 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 27
   Simple ctrls : 18
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04'
   Mixer name : 'ThinkPad EC 1RHT71WW-3.04'
   Components : ''
   Controls : 2
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pvolume pvolume-joined pswitch pswitch-joined
   Playback channels: Mono
   Limits: Playback 0 - 14
   Mono: Playback 6 [43%] [on]
Date: Fri Sep 1 19:45:12 2017
DuplicateSignature:
 package:linux-image-4.10.0-33-generic:(not installed)
 Preparing to unpack .../70-linux-image-4.10.0-33-generic_4.10.0-33.37_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /tmp/apt-dpkg-install-ak6tb9/70-linux-image-4.10.0-33-generic_4.10.0-33.37_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=510d28f0-e291-49b2-aeeb-59d71d93eaad
InstallationDate: Installed on 2017-09-01 (0 days ago)
InstallationMedia: Lubuntu 17.04 "Zesty Zapus" - Release i386 (20170412)
MachineType: IBM 2373BM0
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic root=UUID=2a98691a-5408-497e-a398-f808b0cedbed ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2.2
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.10.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 2373BM0
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: N8206
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2373BM0:pvrThinkPadT41:rvnIBM:rn2373BM0:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373BM0
dmi.product.version: ThinkPad T41
dmi.sys.vendor: IBM

Revision history for this message
Krzysztof Bytnerowicz (krzysau) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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