'ELAN Touchpad' not detected in 'Gigabyte P57 (P57x v6)' after fresh install of 16.04.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
As the title says, the touchpad is not present in the list of input devices.
Files attached.
WORKAROUND: Add kernel boot parameter:
i8042.kbdreset=1
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: KDE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-08-04 (2 days ago)
InstallationMedia: neon user "Xenial" - Build amd64 LIVE Binary 20170706-10:47
MachineType: GIGABYTE P57V6
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.11
Tags: xenial
Uname: Linux 4.10.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/01/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FB06
dmi.board.
dmi.board.name: P57V6
dmi.board.vendor: GIGABYTE
dmi.board.version: Default string
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: P57V6
dmi.product.
dmi.sys.vendor: GIGABYTE
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1709130
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.