Hardware clock isn't updated anymore

Bug #1707111 reported by Removed by request
6
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

For some months I'm noticing that my hardware clock doesn't get updated anymore while the software clock successfully updates ("ntpd -q" runs every hour). This appears on my laptop (kernel version 4.11.10) and my PC (kernel version 4.8.17). Could it be that the 11 minute mode was enabled in past kernel versions but not anymore in recent kernel versions?
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AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.8.0-48-generic.
ApportVersion: 2.20.6-0ubuntu4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfcff4000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,18497662,00100101'
   Controls : 37
   Simple ctrls : 19
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfe97c000 irq 19'
   Mixer name : 'Nvidia GPU 42 HDMI/DP'
   Components : 'HDA:10de0042,14583555,00100100'
   Controls : 21
   Simple ctrls : 3
CurrentDesktop: LXDE
DistroRelease: Ubuntu 17.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=23b2ee46-5930-41bc-a3e5-33800a236db2
IwConfig: Error: [Errno 2] No such file or directory
JournalErrors:
 No journal files were found.
 -- No entries --
Lsusb: Error: [Errno 2] No such file or directory
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-48-generic root=UUID=05338ff8-a226-421b-90a4-1dd45199f783 ro elevator=cfq
ProcVersionSignature: Ubuntu 4.8.0-48.51-generic 4.8.17
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-48-generic N/A
 linux-backports-modules-4.8.0-48-generic N/A
 linux-firmware 1.167
RfKill: Error: [Errno 2] No such file or directory
Tags: artful
Uname: Linux 4.8.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark
WifiSyslog:

_MarkForUpload: True
dmi.bios.date: 07/23/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.50
dmi.board.name: 960GM/U3S3 FX
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.50:bd07/23/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM/U3S3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1707111

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Removed by request (removed3425744) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected artful
description: updated
Revision history for this message
Removed by request (removed3425744) wrote : AplayDevices.txt

apport information

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Removed by request (removed3425744) wrote : ArecordDevices.txt

apport information

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Removed by request (removed3425744) wrote : CRDA.txt

apport information

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Removed by request (removed3425744) wrote : Card0.Amixer.values.txt

apport information

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Removed by request (removed3425744) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : Card1.Amixer.values.txt

apport information

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Removed by request (removed3425744) wrote : Card1.Codecs.codec.0.txt

apport information

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Removed by request (removed3425744) wrote : CurrentDmesg.txt

apport information

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Removed by request (removed3425744) wrote : Lspci.txt

apport information

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Removed by request (removed3425744) wrote : PciMultimedia.txt

apport information

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Removed by request (removed3425744) wrote : ProcCpuinfo.txt

apport information

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Removed by request (removed3425744) wrote : ProcCpuinfoMinimal.txt

apport information

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Removed by request (removed3425744) wrote : ProcInterrupts.txt

apport information

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Removed by request (removed3425744) wrote : ProcModules.txt

apport information

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Removed by request (removed3425744) wrote : UdevDb.txt

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13-rc4

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Removed by request (removed3425744) wrote :

Unfortunately I'm very busy and it is not unlikely that I'm not being able to test the upstream kernel within the 60 days until this ticket expires. Probably I would be able to do this at the time I have provided the apport-collect information and this makes me think if it wouldn't be more effective to ask the user all these things in 1 automated post instead of fragmenting them if different ones with significant time differences where we user might be busy again.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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