High fan speed after suspend then reboot

Bug #1702265 reported by hife
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After suspend, the fan will spin up to high speed and after a few seconds the system turns off (instantly, no shutdown procedure), then boots again.

Seems to me like the system thinks it is overheating, when it is clearly not.

This started happening after the latest kernel update to 4.10.0.27.30; it does not occur on 4.8.0-58.63.

I originally installed linux-hwe to fix https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1573959.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.10.0-27-generic 4.10.0-27.30~16.04.2
ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-27-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.8
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Jul 4 11:45:53 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-15 (749 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-hwe
UpgradeStatus: Upgraded to xenial on 2016-08-05 (333 days ago)
---

*Update* (21.10.2018):
Bug still exists in kernel 4.15.0-38. Ran apport-collect 1702265.

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: josias 2494 F.... pulseaudio
 /dev/snd/controlC1: josias 2494 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=UUID=c8a9bd0b-4507-4fe8-869d-8837fb8e522b
InstallationDate: Installed on 2015-06-15 (1223 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20C6A0JQGE
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=f5995da6-31d1-409f-b42b-ed1de2ab1a8c ro
ProcVersionSignature: Ubuntu 4.15.0-38.41~16.04.1-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-38-generic N/A
 linux-backports-modules-4.15.0-38-generic N/A
 linux-firmware 1.157.20
Tags: xenial
Uname: Linux 4.15.0-38-generic x86_64
UpgradeStatus: Upgraded to xenial on 2018-10-20 (0 days ago)
UserGroups: adm cdrom dip disk lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/05/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: J9ET99WW (2.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20C6A0JQGE
dmi.board.vendor: LENOVO
dmi.board.version: 0B98405 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrJ9ET99WW(2.19):bd05/05/2015:svnLENOVO:pn20C6A0JQGE:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6A0JQGE:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad Edge E540
dmi.product.name: 20C6A0JQGE
dmi.product.version: ThinkPad Edge E540
dmi.sys.vendor: LENOVO
---
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: josias 2494 F.... pulseaudio
 /dev/snd/controlC1: josias 2494 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=UUID=c8a9bd0b-4507-4fe8-869d-8837fb8e522b
InstallationDate: Installed on 2015-06-15 (1224 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20C6A0JQGE
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=f5995da6-31d1-409f-b42b-ed1de2ab1a8c ro
ProcVersionSignature: Ubuntu 4.15.0-38.41~16.04.1-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-38-generic N/A
 linux-backports-modules-4.15.0-38-generic N/A
 linux-firmware 1.157.20
Tags: xenial
Uname: Linux 4.15.0-38-generic x86_64
UpgradeStatus: Upgraded to xenial on 2018-10-20 (0 days ago)
UserGroups: adm cdrom dip disk lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/05/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: J9ET99WW (2.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20C6A0JQGE
dmi.board.vendor: LENOVO
dmi.board.version: 0B98405 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrJ9ET99WW(2.19):bd05/05/2015:svnLENOVO:pn20C6A0JQGE:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6A0JQGE:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad Edge E540
dmi.product.name: 20C6A0JQGE
dmi.product.version: ThinkPad Edge E540
dmi.sys.vendor: LENOVO

Revision history for this message
hife (hife) wrote :
affects: linux-hwe (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1702265

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
hife (hife) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
hife (hife) wrote : CRDA.txt

apport information

Revision history for this message
hife (hife) wrote : CurrentDmesg.txt

apport information

Revision history for this message
hife (hife) wrote : IwConfig.txt

apport information

Revision history for this message
hife (hife) wrote : Lspci.txt

apport information

Revision history for this message
hife (hife) wrote : Lsusb.txt

apport information

Revision history for this message
hife (hife) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
hife (hife) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
hife (hife) wrote : ProcEnviron.txt

apport information

Revision history for this message
hife (hife) wrote : ProcInterrupts.txt

apport information

Revision history for this message
hife (hife) wrote : ProcModules.txt

apport information

Revision history for this message
hife (hife) wrote : PulseList.txt

apport information

Revision history for this message
hife (hife) wrote : RfKill.txt

apport information

Revision history for this message
hife (hife) wrote : UdevDb.txt

apport information

Revision history for this message
hife (hife) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Expired → Confirmed
hife (hife)
description: updated
Revision history for this message
hife (hife) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
hife (hife) wrote : CRDA.txt

apport information

Revision history for this message
hife (hife) wrote : CurrentDmesg.txt

apport information

Revision history for this message
hife (hife) wrote : IwConfig.txt

apport information

Revision history for this message
hife (hife) wrote : Lspci.txt

apport information

Revision history for this message
hife (hife) wrote : Lsusb.txt

apport information

Revision history for this message
hife (hife) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
hife (hife) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
hife (hife) wrote : ProcEnviron.txt

apport information

Revision history for this message
hife (hife) wrote : ProcInterrupts.txt

apport information

Revision history for this message
hife (hife) wrote : ProcModules.txt

apport information

Revision history for this message
hife (hife) wrote : PulseList.txt

apport information

Revision history for this message
hife (hife) wrote : RfKill.txt

apport information

Revision history for this message
hife (hife) wrote : UdevDb.txt

apport information

Revision history for this message
hife (hife) wrote : WifiSyslog.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

If upstream kernel still has this issue, then we need to do a kernel bisection between v4.8 and v4.10.

Revision history for this message
hife (hife) wrote :

Same behaviour on kernel v4.19.

tags: added: kernel-bug-exists-upstream
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Possible to re-test v5.0? If it doesn't solve the issue, a kernel bisection is needed.

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