package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Hank Haines]

Trying to update packages from software manager. I was able to complete the process using the command line.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lightdm 1528 F.... pulseaudio
                      developer 2132 F.... pulseaudio
Date: Sun Jul 2 13:00:29 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=e52b783e-9827-420e-8a61-1234e25a4880
InstallationDate: Installed on 2017-04-28 (64 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: LENOVO 2441AY9
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic root=UUID=2ee77639-b568-4471-b775-786be325f2b1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G5ET61WW (2.03 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2441AY9
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG5ET61WW(2.03):bd09/13/2012:svnLENOVO:pn2441AY9:pvrThinkPadW530:rvnLENOVO:rn2441AY9:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2441AY9
dmi.product.version: ThinkPad W530
dmi.sys.vendor: LENOVO

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.

[Brian Murray (brian-murray)]

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]