Ubuntu
linux package

package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1701799 reported by Garry Nelson on 2017-07-01

This bug report is a duplicate of: Bug #1701085: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Won't complete update

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dutch 1838 F.... pulseaudio
/dev/snd/controlC1: dutch 1838 F.... pulseaudio
Date: Fri Jun 30 16:43:53 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=43745bce-5ca3-47d8-b06b-da292160b525
InstallationDate: Installed on 2016-05-10 (417 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: LENOVO 80L0
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic.efi.signed root=UUID=5b9afc58-42b3-435a-b79c-05685f46c011 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/26/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN75WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo G50-80
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-80
dmi.modalias: dmi:bvnLENOVO:bvrB0CN75WW:bd03/26/2015:svnLENOVO:pn80L0:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
dmi.product.name: 80L0
dmi.product.version: Lenovo G50-80
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Garry Nelson (dutchnelson) wrote on 2017-07-01:

AlsaInfo.txt Edit (34.0 KiB, text/plain; charset="utf-8")
AptOrdering.txt Edit (840 bytes, text/plain; charset="utf-8")
CRDA.txt Edit (392 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (64.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (643 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (67.1 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (13.5 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (1.7 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (545 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (10.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (22.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (376 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1016 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.4 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (248 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (160.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (111.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2017-07-01: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Apport retracing service (apport) wrote on 2017-07-01: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701085, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags:

removed: need-duplicate-check

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-07-01: DuplicateSignature.txt

DuplicateSignature.txt Edit (1.6 KiB, text/plain)

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!