Ubuntu
linux package

package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1701140 reported by Myungho Shin on 2017-06-29

This bug report is a duplicate of: Bug #1701085: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	New	Undecided	Unassigned

Bug Description

When I open the Ubuntu Software program, there were updates. So I clicked the update button and it looked like working but it didn't end well. And error report pop up showed, then I just followed the order to report this bug.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: brad 1932 F.... pulseaudio
Date: Thu Jun 29 10:00:16 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=7e5572a4-2a64-476d-b370-93ebd2feeda2
InstallationDate: Installed on 2016-08-30 (302 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: LG Electronics 15ZD960-GX56K
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic root=UUID=96a2c019-7a32-48fe-9d40-16dbae2e8772 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2016
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 15ZA1600 X64
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 15Z960
dmi.board.vendor: LG Electronics
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: LG Electronics
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15ZA1600X64:bd04/20/2016:svnLGElectronics:pn15ZD960-GX56K:pvr0.1:rvnLGElectronics:rn15Z960:rvrFAB1:cvnLGElectronics:ct9:cvr0.1:
dmi.product.name: 15ZD960-GX56K
dmi.product.version: 0.1
dmi.sys.vendor: LG Electronics

Tags:

Revision history for this message

Myungho Shin (bsocean) wrote on 2017-06-29:

AlsaInfo.txt Edit (32.2 KiB, text/plain; charset="utf-8")
AptOrdering.txt Edit (1.2 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (392 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (59.3 KiB, text/plain; charset="utf-8")
Df.txt Edit (661 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (190.2 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (22.9 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (507 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (14.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (15.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (454 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.6 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (113 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (167.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (94.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2017-06-29: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701085, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags:

removed: need-duplicate-check

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-06-29: DuplicateSignature.txt

DuplicateSignature.txt Edit (1.6 KiB, text/plain)

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!