instability after lid-close state

[Jeff Abrahamson]

After the system goes into the state (sleep? hibernate?) that happens when I close the lid on my laptop (the machine from which I'm reporting this bug), it often but not always fails to wake up. The power button backlight illuminates but the screen stays blank and the machine doesn't respond to anything I've been able to think (change of vt, touching power button, close and reopen). Only restart via long hold on power button exits from this state.

On occasion, it wakes but the mouse is frozen in the middle of the screen.

On occasion, it wakes correctly.

This does not seem to be related to how long the session has been active: I can often trigger this by boot -> login -> lock screen -> close lid -> open lid.

This behaviour is new since the most recent kernel upgrade.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-24-generic 4.10.0-24.28
ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
Uname: Linux 4.10.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: jeff 5759 F...m pulseaudio
 /dev/snd/pcmC1D0p: jeff 5759 F...m pulseaudio
 /dev/snd/controlC1: jeff 5759 F.... pulseaudio
 /dev/snd/controlC0: jeff 5759 F.... pulseaudio
CurrentDesktop: i3
Date: Sat Jun 24 15:19:38 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=c448c2ce-5734-45cf-8bc7-767a3c07ad7d
InstallationDate: Installed on 2015-12-17 (555 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Dell Precision M3800
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-24-generic N/A
 linux-backports-modules-4.10.0-24-generic N/A
 linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-06-06 (18 days ago)
dmi.bios.date: 08/17/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd08/17/2015:svnDellInc.:pnDellPrecisionM3800:pvrA10:rvnDellInc.:rnDellPrecisionM3800:rvrA10:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.

[dino99 (9d9)]

That version is now dead
http://news.softpedia.com/news/ubuntu-17-04-zesty-zapus-has-reached-end-of-life-upgrade-to-ubuntu-17-10-now-519360.shtml