Freeze
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Out of nowhere, my OS froze, failing to respond to anything but the SysRq reboot.
The following was logged:
Jun 22 18:06:43 zen kernel: [64494.503613] BUG: unable to handle kernel NULL pointer dereference at 0000000000000018
Jun 22 18:06:43 zen kernel: [64494.503675] IP: gen8_ppgtt_
Jun 22 18:06:43 zen kernel: [64494.503695] PGD 0
Jun 22 18:06:43 zen kernel: [64494.503695]
Jun 22 18:06:43 zen kernel: [64494.503708] Oops: 0002 [#1] SMP
Jun 22 18:06:43 zen kernel: [64494.503719] Modules linked in: ccm xfrm_user xfrm4_tunnel tunnel4 ipcomp xfrm_ipcomp esp4 ah4 af_key xfrm_algo l2tp_ppp l2tp_netlink l2tp_core ip6_udp_tunnel udp_tunnel pppox bnep pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) binfmt_misc nls_iso8859_1 asus_nb_wmi asus_wmi sparse_keymap intel_rapl x86_pkg_
Jun 22 18:06:43 zen kernel: [64494.503916] mac80211 intel_rapl_perf snd_seq joydev input_leds iwlwifi snd_seq_device serio_raw snd_timer intel_pch_thermal cfg80211 snd mei_me processor_
Jun 22 18:06:43 zen kernel: [64494.504109] CPU: 2 PID: 3624 Comm: chromium-browse Tainted: G OE 4.10.0-22-generic #24-Ubuntu
Jun 22 18:06:43 zen kernel: [64494.504133] Hardware name: ASUSTeK COMPUTER INC. UX305LA/UX305LA, BIOS UX305LA.206 08/03/2015
Jun 22 18:06:43 zen kernel: [64494.504156] task: ffff9f53361a9680 task.stack: ffffac77c8738000
Jun 22 18:06:43 zen kernel: [64494.504194] RIP: 0010:gen8_
Jun 22 18:06:43 zen kernel: [64494.504225] RSP: 0018:ffffac77c8
Jun 22 18:06:43 zen kernel: [64494.504240] RAX: ffff9f538d911e40 RBX: 0000000000000003 RCX: 0000000000000003
Jun 22 18:06:43 zen kernel: [64494.504258] RDX: 0000000000000000 RSI: ffff9f52ca31b000 RDI: ffff9f53fb860000
Jun 22 18:06:43 zen kernel: [64494.504277] RBP: ffffac77c873b8d8 R08: 0000000000000000 R09: 0000000000000000
Jun 22 18:06:43 zen kernel: [64494.504296] R10: 0000000000000000 R11: 0000000000000001 R12: ffff9f53f75a0000
Jun 22 18:06:43 zen kernel: [64494.504315] R13: ffff9f54010f6ad0 R14: 00000000fffdf000 R15: 0000000000008000
Jun 22 18:06:43 zen kernel: [64494.504334] FS: 00007fe1c638118
Jun 22 18:06:43 zen kernel: [64494.504355] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 22 18:06:43 zen kernel: [64494.504375] CR2: 0000000000000018 CR3: 000000018803e000 CR4: 00000000003406e0
Jun 22 18:06:43 zen kernel: [64494.504408] Call Trace:
Jun 22 18:06:43 zen kernel: [64494.504429] gen8_alloc_
Jun 22 18:06:43 zen kernel: [64494.504445] ? __switch_
Jun 22 18:06:43 zen kernel: [64494.504468] gen8_alloc_
Jun 22 18:06:43 zen kernel: [64494.504498] i915_vma_
Jun 22 18:06:43 zen kernel: [64494.504527] __i915_
Jun 22 18:06:43 zen kernel: [64494.504559] i915_gem_
Jun 22 18:06:43 zen kernel: [64494.504601] i915_gem_
Jun 22 18:06:43 zen kernel: [64494.504650] i915_gem_
Jun 22 18:06:43 zen kernel: [64494.504681] ? find_get_
Jun 22 18:06:43 zen kernel: [64494.504704] ? shmem_getpage_
Jun 22 18:06:43 zen kernel: [64494.504733] i915_gem_
Jun 22 18:06:43 zen kernel: [64494.504758] drm_ioctl+
Jun 22 18:06:43 zen kernel: [64494.504784] ? i915_gem_
Jun 22 18:06:43 zen kernel: [64494.504802] ? __seccomp_
Jun 22 18:06:43 zen kernel: [64494.504817] do_vfs_
Jun 22 18:06:43 zen kernel: [64494.504832] ? __secure_
Jun 22 18:06:43 zen kernel: [64494.504848] ? syscall_
Jun 22 18:06:43 zen kernel: [64494.504864] SyS_ioctl+0x79/0x90
Jun 22 18:06:43 zen kernel: [64494.504880] do_syscall_
Jun 22 18:06:43 zen kernel: [64494.504893] entry_SYSCALL64
Jun 22 18:06:43 zen kernel: [64494.504912] RIP: 0033:0x7fe1b0e91987
Jun 22 18:06:43 zen kernel: [64494.504931] RSP: 002b:00007ffe79
Jun 22 18:06:43 zen kernel: [64494.504966] RAX: ffffffffffffffda RBX: 00005614a5d83cc0 RCX: 00007fe1b0e91987
Jun 22 18:06:43 zen kernel: [64494.504985] RDX: 00007ffe796375b0 RSI: 00000000c0406469 RDI: 00000000000000f1
Jun 22 18:06:43 zen kernel: [64494.505003] RBP: 00007ffe796375b0 R08: 0000000000000000 R09: 0000000000000000
Jun 22 18:06:43 zen kernel: [64494.505022] R10: 0000000000000038 R11: 0000000000000246 R12: 00000000c0406469
Jun 22 18:06:43 zen kernel: [64494.505040] R13: 00000000000000f1 R14: 0000000000000000 R15: 0000000000000000
Jun 22 18:06:43 zen kernel: [64494.505058] Code: e6 48 8b 90 20 03 00 00 48 8b b8 d8 02 00 00 48 8b 52 08 48 83 ca 03 e8 aa cd ff ff 48 8b 45 b0 48 8b 4d c8 48 8b 10 48 8b 45 d0 <4c> 89 24 ca 48 0f ab 08 0f 1f 44 00 00 e9 53 ff ff ff 65 8b 05
Jun 22 18:06:43 zen kernel: [64494.505133] RIP: gen8_ppgtt_
Jun 22 18:06:43 zen kernel: [64494.505155] CR2: 0000000000000018
Jun 22 18:06:43 zen kernel: [64494.535476] ---[ end trace e58506fac3127636 ]---
The log went on to record the fact that I unplugged my mouse and plugged it back (I first thought that was the problem), so the system wasn’t completely frozen, only the screen was (and Ctrl+Alt+F1 did nothing). I missed the chance to attempt an SSH connection, should I try that and do anything in particular in case the problem reappears?
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-generic 4.10.0.22.24
ProcVersionSign
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Jun 23 01:04:00 2017
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-12-17 (553 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-06-16 (6 days ago)
dmi.bios.date: 08/03/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305LA.206
dmi.board.
dmi.board.name: UX305LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: UX305LA
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
This change was made by a bot.