package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1699564 reported by David Griffiths
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Issues with installing packages and dependencies:

(see: https://askubuntu.com/questions/841231/error-while-installing-or-configuring-packages-cannot-stat-boot-vmlinuz-4-4-0)

(1) Do it from the command line so as to get readable errors if there are issues
(2) "dpkg: dependency problems prevent configuration of linux-signed-image-generic:
 linux-signed-image-generic depends on linux-signed-image-4.4.0-81-generic; however:
  Package linux-signed-image-4.4.0-81-generic is not configured yet."
(3) uname -a :: this gives your kernel
(4) sudo dpkg --list 'linux-image*' :: gives you the kernels on your system
... pF linux-image-4.4.0-81-generic 4.4.0-81.104 amd64 Linux kernel image for version 4.4.0 on 64 bit x86 SMP ... :: here the uppercase "F" tells you this is bad
(5) sudo apt-get purge linux-image-4.4.0-81-generic :: to purge this kernel

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic 4.4.0-81.104
ProcVersionSignature: Ubuntu 4.4.0-79.100-generic 4.4.67
Uname: Linux 4.4.0-79-generic x86_64
NonfreeKernelModules: wl nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: david 3316 F.... pulseaudio
 /dev/snd/controlC0: david 3316 F.... pulseaudio
Date: Wed Jun 21 14:56:27 2017
DuplicateSignature:
 package:linux-image-4.4.0-81-generic:4.4.0-81.104
 Setting up linux-image-4.4.0-81-generic (4.4.0-81.104) ...
 Internal Error: Could not find image (/boot/vmlinuz-4.4.0-81-generic)
 dpkg: error processing package linux-image-4.4.0-81-generic (--configure):
  subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=0454e8c2-88db-47a0-961d-69f3cab687a4
InstallationDate: Installed on 2017-02-06 (135 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. XPS 15 9530
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-79-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/30/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.

Revision history for this message
David Griffiths (dgriff67) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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