package linux-image-4.4.0-80-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1698966 reported by Charles Wayne Oyler
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Not sure what happened

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-80-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-79.100-generic 4.4.67
Uname: Linux 4.4.0-79-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: wayne 1627 F.... pulseaudio
Date: Tue Jun 13 16:35:27 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=cd31b069-7591-4edf-a470-23cf396be76b
InstallationDate: Installed on 2017-02-12 (127 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IwConfig:
 lo no wireless extensions.

 enp0s7 no wireless extensions.
Lsusb:
 Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
 Bus 001 Device 003: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102/2.0 / HEMA Flash Drive 2 GB / PNY Attache 4GB Stick
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: HP-Pavilion NY469AA-ABA s5123w
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-79-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
RfKill:

SourcePackage: linux
Title: package linux-image-4.4.0-80-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/20/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.38
dmi.board.name: NARRA5
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 5.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.38:bd03/20/2009:svnHP-Pavilion:pnNY469AA-ABAs5123w:pvr:rvnPEGATRONCORPORATION:rnNARRA5:rvr5.00:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: NY469AA-ABA s5123w
dmi.sys.vendor: HP-Pavilion

Revision history for this message
Charles Wayne Oyler (coyler4) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Charles Wayne Oyler (coyler4) wrote : Re: [Bug 1698966] Status changed to Confirmed

What should I do?

----- Original Message -----

From: "Joseph Salisbury" <email address hidden>
To: <email address hidden>
Sent: Monday, June 19, 2017 6:30:12 PM
Subject: [Bug 1698966] Status changed to Confirmed

This change was made by a bot.

** Changed in: linux (Ubuntu)
Status: New => Confirmed

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1698966

Title:
package linux-image-4.4.0-80-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128

Status in linux package in Ubuntu:
Confirmed

Bug description:
Not sure what happened

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-80-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-79.100-generic 4.4.67
Uname: Linux 4.4.0-79-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wayne 1627 F.... pulseaudio
Date: Tue Jun 13 16:35:27 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=cd31b069-7591-4edf-a470-23cf396be76b
InstallationDate: Installed on 2017-02-12 (127 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IwConfig:
lo no wireless extensions.

enp0s7 no wireless extensions.
Lsusb:
Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 001 Device 003: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102/2.0 / HEMA Flash Drive 2 GB / PNY Attache 4GB Stick
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: HP-Pavilion NY469AA-ABA s5123w
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-79-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
RfKill:

SourcePackage: linux
Title: package linux-image-4.4.0-80-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/20/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.38
dmi.board.name: NARRA5
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 5.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.38:bd03/20/2009:svnHP-Pavilion:pnNY469AA-ABAs5123w:pvr:rvnPEGATRONCORPORATION:rnNARRA5:rvr5.00:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: NY469AA-ABA s5123w
dmi.sys.vendor: HP-Pavilion

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1698966/+subscriptions

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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