package linux-image-4.10.0-22-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Peter Thomson]

I was using the terminal to update the system and received the error message

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-22-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: peeps 1525 F.... pulseaudio
 /dev/snd/controlC0: peeps 1525 F.... pulseaudio
Date: Sat Jun 17 14:01:02 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2017-06-17 (0 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=1e517b73-cab9-445a-826b-48ab71ca1a96 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.10.0-22-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 216F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 31.22
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.13:bd11/20/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0976110000405E00000620180:rvnHewlett-Packard:rn216F:rvr31.22:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0976110000405E00000620180
dmi.sys.vendor: Hewlett-Packard

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]