Activity log for bug #1697450

Date Who What changed Old value New value Message
2017-06-12 13:04:03 Alberto Donato bug added bug
2017-06-12 13:54:04 Will Cooke bug added subscriber Will Cooke
2017-08-10 09:19:01 Alberto Donato bug task added gdm (Ubuntu)
2017-09-22 12:51:23 Phillip Susi bug task deleted ubiquity (Ubuntu)
2017-09-25 20:38:15 Daniel van Vugt summary Installer freezes at session startup Gnome Shell hangs at login, while the "zoom" animation is being shown
2017-09-25 20:38:35 Daniel van Vugt affects gdm (Ubuntu) gdm3 (Ubuntu)
2017-10-08 19:20:51 Alberto Donato bug task added gnome-shell (Ubuntu)
2017-10-08 21:01:22 Alberto Donato summary Gnome Shell hangs at login, while the "zoom" animation is being shown Gnome Shell hangs at startup
2017-10-08 22:40:59 Alberto Donato tags artful artful gnome-17.10
2017-10-09 01:46:13 Daniel van Vugt gdm3 (Ubuntu): status New Incomplete
2017-10-09 01:46:18 Daniel van Vugt gnome-shell (Ubuntu): status New Incomplete
2017-10-09 01:47:49 Daniel van Vugt bug task added linux (Ubuntu)
2017-10-09 02:00:05 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2017-10-09 09:51:38 Alberto Donato linux (Ubuntu): status Incomplete Confirmed
2017-10-10 01:47:16 Daniel van Vugt linux (Ubuntu): status Confirmed Incomplete
2017-10-10 06:58:42 Alberto Donato tags artful gnome-17.10 apport-collected artful gnome-17.10 wayland-session
2017-10-10 06:58:44 Alberto Donato description I'm trying to install from the daily Artful desktop image (20170612). After boot, the gnome session hangs at startup, while the "zoom" animation is being shown. I have an intel card: 00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller Flags: bus master, fast devsel, latency 0, IRQ 29 Memory at f7800000 (64-bit, non-prefetchable) [size=4M] Memory at e0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [a4] PCI Advanced Features Kernel driver in use: i915 Kernel modules: i915 I'm not sure how to debug this further, but I had similar issues with the installer from Zesty as well (see https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1681846) With Artful, at least it gets past the splash screen but then it hangs. Note that the system is currently running Yakkety with no issue. I'm trying to install from the daily Artful desktop image (20170612). After boot, the gnome session hangs at startup, while the "zoom" animation is being shown. I have an intel card: 00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller Flags: bus master, fast devsel, latency 0, IRQ 29 Memory at f7800000 (64-bit, non-prefetchable) [size=4M] Memory at e0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [a4] PCI Advanced Features Kernel driver in use: i915 Kernel modules: i915 I'm not sure how to debug this further, but I had similar issues with the installer from Zesty as well (see https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1681846) With Artful, at least it gets past the splash screen but then it hangs. Note that the system is currently running Yakkety with no issue. --- ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-07-30 (71 days ago) InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64 (20170730) NonfreeKernelModules: zfs zunicode zcommon znvpair zavl Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17 Tags: artful wayland-session Uname: Linux 4.8.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2017-10-10 06:58:45 Alberto Donato attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1697450/+attachment/4966434/+files/Dependencies.txt
2017-10-10 06:58:46 Alberto Donato attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1697450/+attachment/4966435/+files/JournalErrors.txt
2017-10-10 06:58:48 Alberto Donato attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1697450/+attachment/4966436/+files/ProcCpuinfoMinimal.txt
2017-10-10 06:58:49 Alberto Donato attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1697450/+attachment/4966437/+files/ProcEnviron.txt
2017-10-10 06:59:44 Alberto Donato linux (Ubuntu): status Incomplete Confirmed
2017-10-23 03:39:29 Daniel van Vugt linux (Ubuntu): status Confirmed Incomplete
2017-10-23 21:25:19 Alberto Donato linux (Ubuntu): status Incomplete Confirmed
2017-10-23 21:25:28 Alberto Donato gnome-shell (Ubuntu): status Incomplete Confirmed
2017-10-23 21:25:30 Alberto Donato gdm3 (Ubuntu): status Incomplete Confirmed
2017-10-24 04:51:25 Daniel van Vugt marked as duplicate 1505409
2017-12-22 16:44:36 Alberto Donato removed duplicate marker 1505409
2017-12-22 16:47:01 Alberto Donato tags apport-collected artful gnome-17.10 wayland-session apport-collected artful bionic gnome-17.10 wayland-session
2018-01-02 07:06:20 Daniel van Vugt gdm3 (Ubuntu): status Confirmed Incomplete
2018-01-02 07:06:23 Daniel van Vugt gnome-shell (Ubuntu): status Confirmed Incomplete
2018-01-02 07:06:26 Daniel van Vugt linux (Ubuntu): status Confirmed Incomplete
2018-01-05 08:54:46 Daniel van Vugt summary Gnome Shell hangs at startup Whole machine freezes at startup using kernels after 4.8
2018-01-05 08:54:50 Daniel van Vugt linux (Ubuntu): status Incomplete New
2018-01-05 08:54:53 Daniel van Vugt gdm3 (Ubuntu): status Incomplete Invalid
2018-01-05 08:54:57 Daniel van Vugt bug task deleted gdm3 (Ubuntu)
2018-01-05 08:55:05 Daniel van Vugt bug task deleted gnome-shell (Ubuntu)
2018-01-05 09:00:07 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-01-05 12:08:52 Alberto Donato linux (Ubuntu): status Incomplete Confirmed