package linux-image-4.10.0-22-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[johnnybegood]

...

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-22-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: johnnybegood 1415 F.... pulseaudio
 /dev/snd/controlC1: johnnybegood 1415 F.... pulseaudio
Date: Wed Jun 7 06:52:02 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=8e8fcdb0-767f-4fa7-a8e3-e06bf12ae742
InstallationDate: Installed on 2017-04-15 (53 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Hewlett-Packard HP EliteBook Folio 1020 G1
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic.efi.signed root=UUID=9056280d-1b43-47b6-b5ed-5b796780a968 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.10.0-22-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/26/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M77 Ver. 01.14
dmi.board.name: 2271
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 91.50
dmi.chassis.asset.tag: 5CG5517PNY
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM77Ver.01.14:bd09/26/2016:svnHewlett-Packard:pnHPEliteBookFolio1020G1:pvrA3009FD18303:rvnHewlett-Packard:rn2271:rvrKBCVersion91.50:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook Folio 1020 G1
dmi.product.version: A3009FD18303
dmi.sys.vendor: Hewlett-Packard

[johnnybegood (m-brandl)]

I could more or less solve the issue on my ubuntu-install by booting into recovery mode and clean the system. (the commands i executed were dkpg-remove, apt-get update, apt-get upgrade, apt autoremove, apt autoclean and several others) As far as i remember i was removing some old kernel packages and then manually install new kernel headers and the new kernel package. It seems to be all fine now :-)

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.