package linux-image-4.4.0-79-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1696440 reported by robert hranek
68
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

update froze, would not continue

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-79-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
Uname: Linux 4.4.0-78-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bob 1534 F.... pulseaudio
Date: Wed Jun 7 09:00:28 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=72276789-7bbd-449f-bef1-1a033fa04fb8
InstallationDate: Installed on 2017-05-19 (18 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E5420m
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-78-generic root=UUID=19113016-7fea-4230-b58b-288807cb25ea ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.9
SourcePackage: linux
Title: package linux-image-4.4.0-79-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0PNDFW
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/03/2011:svnDellInc.:pnLatitudeE5420m:pvr:rvnDellInc.:rn0PNDFW:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E5420m
dmi.sys.vendor: Dell Inc.

Revision history for this message
robert hranek (hranek6419) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Steve Stiffler (sgstiffler) wrote :

Is there a fix or workaround for this bug? My update is still freezing.

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