USb-Ethernet ASIX A88772 stops working after kernel 4.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I have an USB-Ethernet dongle ASIX AX88772 USB 2.0 Ethernet, which uses the asix.ko module. I just updated from Ubuntu 16.04 to 16.10 then 17.04. When I updated to 17.04 it just stopped initializing the dongle; in ethtool and mii-tool it shows no link detected, although it is connected and works in dual-booted Windows. I ruled out networkmanager idiosyncrasies of "managed" and "not managed" because I configured it both ways and tried also with ifupdown and directly with ifconfig up and dhclient. And then I changed the model to another ethernet USB adapter and it worked.
This is the dmesg entry for the ASIX adapter:
[ 31.137223] usb 1-6: New USB device found, idVendor=0b95, idProduct=772a
[ 31.137225] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 31.137226] usb 1-6: Product: AX88x72A
[ 31.137227] usb 1-6: Manufacturer: ASIX Elec. Corp.
[ 31.137228] usb 1-6: SerialNumber: 000002
Model no: KY-AX88772ALF on the side of the device.
I am currently reporting this bug without the adapter connected, because I would have no network. So if you need additional data from it just say what you need, I am using Ubuntu 17.04 64 bits.
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USUÁRIO PID ACESSO COMANDO
/dev/snd/
/dev/snd/
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2012-11-16 (1629 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
enx00e04d680249 no wireless extensions.
lo no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.164
RfKill:
Tags: zesty
Uname: Linux 4.10.0-20-generic x86_64
UpgradeStatus: Upgraded to zesty on 2017-05-03 (0 days ago)
UserGroups: adm autopilot cdrom daemon dialout dip disk input lpadmin plugdev sambashare sudo tty
_MarkForUpload: True
dmi.bios.date: 06/12/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1102
dmi.board.
dmi.board.name: M4N68T-M LE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1688081
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.