Activity log for bug #1687256

Date Who What changed Old value New value Message
2017-04-30 05:39:12 Daveh bug added bug
2017-04-30 08:28:57 Ubuntu Foundations Team Bug Bot tags bot-comment
2017-04-30 10:38:56 Daveh tags bot-comment apport-collected bot-comment yakkety
2017-04-30 10:38:57 Daveh description When running on kernel 4.8.0-34 my Lafite byd touchpad is recognised correctly and shows with xinput --list as BYDPS/2 BYD Touchpad. If I use any higher upgrade, eg 4.8.0-46 in 16.10 then touchpad is only identified as ImPS/2 Generic Wheel Mouse. The same applies if I try 17.04 from an external drive, touchpad does not work and cursor remains in top rh corner of screen. This could be related to the changelog https://launchpad.net/ubuntu/+source/linux/+changelog 4.8.0-36.38 in yakkety-proposed * Yakkety update to v4.8.13 stable release (LP: #1650581) ... - Input: psmouse - disable automatic probing of BYD touchpads Any thought on what has changed and how to resolve issue so that I can upgrade to later version? Thanks When running on kernel 4.8.0-34 my Lafite byd touchpad is recognised correctly and shows with xinput --list as BYDPS/2 BYD Touchpad. If I use any higher upgrade, eg 4.8.0-46 in 16.10 then touchpad is only identified as ImPS/2 Generic Wheel Mouse. The same applies if I try 17.04 from an external drive, touchpad does not work and cursor remains in top rh corner of screen. This could be related to the changelog https://launchpad.net/ubuntu/+source/linux/+changelog 4.8.0-36.38 in yakkety-proposed * Yakkety update to v4.8.13 stable release (LP: #1650581) ... - Input: psmouse - disable automatic probing of BYD touchpads Any thought on what has changed and how to resolve issue so that I can upgrade to later version? Thanks --- ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dave 3590 F.... pulseaudio /dev/snd/controlC1: dave 3590 F.... pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=0b7a1f56-4391-4d9d-90ed-d0f5f5d76c90 InstallationDate: Installed on 2015-05-17 (714 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Intel Corporation SharkBay Platform Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-34-generic N/A linux-backports-modules-4.8.0-34-generic N/A linux-firmware 1.161.1 Tags: yakkety Uname: Linux 4.8.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 03/27/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.6.5 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: WhiteTip Mountain1 Fab2 dmi.board.vendor: Topstar dmi.board.version: Fab2 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd03/27/2015:svnIntelCorporation:pnSharkBayPlatform:pvr0.1:rvnTopstar:rnWhiteTipMountain1Fab2:rvrFab2:cvnToBeFilledByO.E.M.:ct9:cvrToBeFilledByO.E.M.: dmi.product.name: SharkBay Platform dmi.product.version: 0.1 dmi.sys.vendor: Intel Corporation
2017-04-30 10:38:59 Daveh attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869944/+files/AlsaInfo.txt
2017-04-30 10:39:01 Daveh attachment added CRDA.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869945/+files/CRDA.txt
2017-04-30 10:39:03 Daveh attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869946/+files/CurrentDmesg.txt
2017-04-30 10:39:05 Daveh attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869947/+files/IwConfig.txt
2017-04-30 10:39:06 Daveh attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869948/+files/JournalErrors.txt
2017-04-30 10:39:08 Daveh attachment added Lspci.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869949/+files/Lspci.txt
2017-04-30 10:39:09 Daveh attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869950/+files/Lsusb.txt
2017-04-30 10:39:11 Daveh attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869951/+files/ProcCpuinfo.txt
2017-04-30 10:39:13 Daveh attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869952/+files/ProcInterrupts.txt
2017-04-30 10:39:14 Daveh attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869953/+files/ProcModules.txt
2017-04-30 10:39:15 Daveh attachment added RfKill.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869954/+files/RfKill.txt
2017-04-30 10:39:20 Daveh attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869955/+files/UdevDb.txt
2017-04-30 10:39:23 Daveh attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1687256/+attachment/4869956/+files/WifiSyslog.txt
2017-04-30 10:42:10 Daveh affects ubuntu linux (Ubuntu)
2017-04-30 11:00:14 Brad Figg linux (Ubuntu): status New Confirmed
2017-05-01 18:56:08 Joseph Salisbury linux (Ubuntu): importance Undecided High
2017-05-01 18:56:11 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2017-05-01 18:56:19 Joseph Salisbury tags apport-collected bot-comment yakkety apport-collected bot-comment kernel-da-key yakkety
2017-05-01 19:50:17 Daveh description When running on kernel 4.8.0-34 my Lafite byd touchpad is recognised correctly and shows with xinput --list as BYDPS/2 BYD Touchpad. If I use any higher upgrade, eg 4.8.0-46 in 16.10 then touchpad is only identified as ImPS/2 Generic Wheel Mouse. The same applies if I try 17.04 from an external drive, touchpad does not work and cursor remains in top rh corner of screen. This could be related to the changelog https://launchpad.net/ubuntu/+source/linux/+changelog 4.8.0-36.38 in yakkety-proposed * Yakkety update to v4.8.13 stable release (LP: #1650581) ... - Input: psmouse - disable automatic probing of BYD touchpads Any thought on what has changed and how to resolve issue so that I can upgrade to later version? Thanks --- ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dave 3590 F.... pulseaudio /dev/snd/controlC1: dave 3590 F.... pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=0b7a1f56-4391-4d9d-90ed-d0f5f5d76c90 InstallationDate: Installed on 2015-05-17 (714 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Intel Corporation SharkBay Platform Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-34-generic N/A linux-backports-modules-4.8.0-34-generic N/A linux-firmware 1.161.1 Tags: yakkety Uname: Linux 4.8.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 03/27/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.6.5 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: WhiteTip Mountain1 Fab2 dmi.board.vendor: Topstar dmi.board.version: Fab2 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd03/27/2015:svnIntelCorporation:pnSharkBayPlatform:pvr0.1:rvnTopstar:rnWhiteTipMountain1Fab2:rvrFab2:cvnToBeFilledByO.E.M.:ct9:cvrToBeFilledByO.E.M.: dmi.product.name: SharkBay Platform dmi.product.version: 0.1 dmi.sys.vendor: Intel Corporation When running on kernel 4.8.0-34 my Lafite byd touchpad is recognised correctly and shows with xinput --list as BYDPS/2 BYD Touchpad. If I use any higher upgrade, eg 4.8.0-46 in 16.10 then touchpad is only identified as ImPS/2 Generic Wheel Mouse. The same applies if I try 17.04 from an external drive, touchpad does not work and cursor remains in top rh corner of screen. This could be related to the changelog https://launchpad.net/ubuntu/+source/linux/+changelog 4.8.0-36.38 in yakkety-proposed   * Yakkety update to v4.8.13 stable release (LP: #1650581) ...     - Input: psmouse - disable automatic probing of BYD touchpads Any thought on what has changed and how to resolve issue so that I can upgrade to later version? Thanks --- ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: dave 3590 F.... pulseaudio  /dev/snd/controlC1: dave 3590 F.... pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=0b7a1f56-4391-4d9d-90ed-d0f5f5d76c90 InstallationDate: Installed on 2015-05-17 (714 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Intel Corporation SharkBay Platform Package: linux (not installed) ProcEnviron:  LANGUAGE=en_GB:en  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.8.0-34-generic N/A  linux-backports-modules-4.8.0-34-generic N/A  linux-firmware 1.161.1 Tags: yakkety Uname: Linux 4.8.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 03/27/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.6.5 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: WhiteTip Mountain1 Fab2 dmi.board.vendor: Topstar dmi.board.version: Fab2 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd03/27/2015:svnIntelCorporation:pnSharkBayPlatform:pvr0.1:rvnTopstar:rnWhiteTipMountain1Fab2:rvrFab2:cvnToBeFilledByO.E.M.:ct9:cvrToBeFilledByO.E.M.: dmi.product.name: SharkBay Platform dmi.product.version: 0.1 dmi.sys.vendor: Intel Corporation
2017-05-01 19:56:45 Daveh linux (Ubuntu): status Incomplete Confirmed
2017-05-03 21:39:54 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2017-05-10 16:42:19 penalvch tags apport-collected bot-comment kernel-da-key yakkety apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-upstream-testing yakkety
2017-05-10 16:43:08 penalvch tags apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-upstream-testing yakkety apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-bisect needs-upstream-testing regression-update yakkety
2017-05-10 16:43:56 penalvch tags apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-bisect needs-upstream-testing regression-update yakkety apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-bisect needs-upstream-testing regression-update yakkety zesty
2017-05-10 16:46:50 penalvch description When running on kernel 4.8.0-34 my Lafite byd touchpad is recognised correctly and shows with xinput --list as BYDPS/2 BYD Touchpad. If I use any higher upgrade, eg 4.8.0-46 in 16.10 then touchpad is only identified as ImPS/2 Generic Wheel Mouse. The same applies if I try 17.04 from an external drive, touchpad does not work and cursor remains in top rh corner of screen. This could be related to the changelog https://launchpad.net/ubuntu/+source/linux/+changelog 4.8.0-36.38 in yakkety-proposed   * Yakkety update to v4.8.13 stable release (LP: #1650581) ...     - Input: psmouse - disable automatic probing of BYD touchpads Any thought on what has changed and how to resolve issue so that I can upgrade to later version? Thanks --- ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: dave 3590 F.... pulseaudio  /dev/snd/controlC1: dave 3590 F.... pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=0b7a1f56-4391-4d9d-90ed-d0f5f5d76c90 InstallationDate: Installed on 2015-05-17 (714 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Intel Corporation SharkBay Platform Package: linux (not installed) ProcEnviron:  LANGUAGE=en_GB:en  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.8.0-34-generic N/A  linux-backports-modules-4.8.0-34-generic N/A  linux-firmware 1.161.1 Tags: yakkety Uname: Linux 4.8.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 03/27/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.6.5 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: WhiteTip Mountain1 Fab2 dmi.board.vendor: Topstar dmi.board.version: Fab2 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd03/27/2015:svnIntelCorporation:pnSharkBayPlatform:pvr0.1:rvnTopstar:rnWhiteTipMountain1Fab2:rvrFab2:cvnToBeFilledByO.E.M.:ct9:cvrToBeFilledByO.E.M.: dmi.product.name: SharkBay Platform dmi.product.version: 0.1 dmi.sys.vendor: Intel Corporation When running on kernel 4.8.0-34 my Lafite byd touchpad is recognised correctly and shows with xinput --list as BYDPS/2 BYD Touchpad. If I use any higher upgrade, eg 4.8.0-46 in 16.10 then touchpad is only identified as ImPS/2 Generic Wheel Mouse. The same applies if I try 17.04 from an external drive, touchpad does not work and cursor remains in top rh corner of screen. This could be related to the changelog https://launchpad.net/ubuntu/+source/linux/+changelog 4.8.0-36.38 in yakkety-proposed   * Yakkety update to v4.8.13 stable release (LP: #1650581) ...     - Input: psmouse - disable automatic probing of BYD touchpads https://patchwork.kernel.org/patch/9424421/ --- ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: dave 3590 F.... pulseaudio  /dev/snd/controlC1: dave 3590 F.... pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=0b7a1f56-4391-4d9d-90ed-d0f5f5d76c90 InstallationDate: Installed on 2015-05-17 (714 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Intel Corporation SharkBay Platform Package: linux (not installed) ProcEnviron:  LANGUAGE=en_GB:en  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.8.0-34-generic N/A  linux-backports-modules-4.8.0-34-generic N/A  linux-firmware 1.161.1 Tags: yakkety Uname: Linux 4.8.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 03/27/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.6.5 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: WhiteTip Mountain1 Fab2 dmi.board.vendor: Topstar dmi.board.version: Fab2 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd03/27/2015:svnIntelCorporation:pnSharkBayPlatform:pvr0.1:rvnTopstar:rnWhiteTipMountain1Fab2:rvrFab2:cvnToBeFilledByO.E.M.:ct9:cvrToBeFilledByO.E.M.: dmi.product.name: SharkBay Platform dmi.product.version: 0.1 dmi.sys.vendor: Intel Corporation
2017-05-10 16:47:04 penalvch tags apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-bisect needs-upstream-testing regression-update yakkety zesty apport-collected bot-comment kernel-bug-exists-upstream-4.11-rc8 kernel-da-key needs-upstream-testing regression-update yakkety zesty
2019-10-03 08:52:56 Po-Hsu Lin linux (Ubuntu): status Triaged Incomplete
2019-10-03 08:53:09 Po-Hsu Lin bug added subscriber Po-Hsu Lin
2019-10-03 08:54:17 Po-Hsu Lin linux (Ubuntu): status Incomplete Won't Fix