Hang after upgrade to 16.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
High
|
Unassigned | ||
Xenial |
Expired
|
High
|
Unassigned |
Bug Description
Last week I upgraded from 12.04 LTS to 14.04 LTS and then immediately to 16.04 LTS.
12.04 was not entirely stable; something was crashing regularly, and the Ubuntu tools make it hard for a user to determine what. The upgrade went moderately well; I now get error messages during system startup (about an unnamed file not being found) and a couple of other bits of flakiness, but I counted it as a success and the system as functional.
This morning I tried to wake up my screen, and nothing much happened. I then attempted to ssh to the ubuntu box from another system. This requested my password almost instantly, as normal - but then nothing else happened, and the connection eventually dropped.
I conclude that IP and TCP are functional, and it's possible for some processes to respond, but not many. So it's not a complete kernel hang. (In particular, I'm seeing evidence that it's getting beyond things done at interrupt level.)
I don't have any debugging aids installed, so I don't believe I can get a kernel crash dump, which is what I'd want if I were debugging this. I *can* potentially retrieve and attach logs, but you'll have to tell me which ones are relevant, and do so before they rollover. (Also, logging will have to be functioning; IIRC, there were syslog issues in 12.04, and while I'd implemented whatever fix was reccommended at the time, I haven't looked at my logs since the upgrade.)
This is a desk top system originally from System 76 - i.e. built for linux - that's also running a bunch of server software (postfix, apache, ...) I was not (knowingly) running anythign unusual at the time - probably Unity, a few shells, firefox, maybe guncash and/or emacs - and all the usual demons.
IIRC, I was not at the very latest versions of all software installed - some new versions ahd come out since I upgraded, and I was going to deal with installing them on the weekend.
I'm going to hard reboot the system now. I can then gather identifying info. If I have time this AM before work, I'll check for standard things you want in all bugs, and add them. (Right now I'm posting from my Mac laptop ;-))
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2012-04-26 (1811 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: System76, Inc. Wild Dog Performance
NonfreeKernelMo
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.8
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-72-generic x86_64
UpgradeStatus: Upgraded to xenial on 2017-03-31 (11 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/24/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: KCH7710H.
dmi.board.name: DH77KC
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG39641-400
dmi.chassis.type: 3
dmi.chassis.vendor: System76, Inc.
dmi.chassis.
dmi.modalias: dmi:bvnIntelCor
dmi.product.name: Wild Dog Performance
dmi.product.
dmi.sys.vendor: System76, Inc.
After I power cycled the system, I got 3 of the "system problem detected" pop-ups, and told it I wanted them reported. I wasn't given an opportunity to see what was reported, or add to it, so was unable to reference this bug number. IF I understand what's behind the "user friendly" wrapping, this probably means there were 3 core dumps lying around from the crash. Good luck linking them with this bug report.
Also, I tried alt-sysreq before power cycling, and determined that, as I half remembered, this functionality is not available on ubuntu - or conceivably was broken by the same bug i was trying to gather data for.