| 2017-05-03 11:36:25 |
slimbook |
description |
353/5000
Hello,
Randomly the touchpad pointer moves to one end of the screen, and we have found that when it does message appears in dmseg:
psmouse serio1: Explorer Mouse at isa0060/serio1/input0 lost synchronization, throwing 3 bytes away.
Sometimes it happens after 10 minutes of use, sometimes it happens after 3 or 4 hours.
We have tested several computers with touchpad "Hantick", that use the both, the evdev library and the libinput library. It always happens randomly.
Thanks,
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: linux-image-4.8.0-45-generic 4.8.0-45.48
ProcVersionSignature: Ubuntu 4.8.0-45.48-generic 4.8.17
Uname: Linux 4.8.0-45-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alejandrolopez 1678 F.... pulseaudio
/dev/snd/controlC1: alejandrolopez 1678 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Apr 5 09:39:01 2017
HibernationDevice: RESUME=UUID=49104028-270a-4546-b219-b38918f339ba
InstallationDate: Installed on 2016-04-30 (339 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: SLIMBOOK EXCALIBUR
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-45-generic.efi.signed root=UUID=d9619f09-3283-4f88-a9aa-a614f1b40470 ro elevator=noop quiet i8042.noloop i8042.notimeout i8042.nomux psmouse.resolution=1200 psmouse.resetafter=1 psmouse.rate=50 mousedev.xres=1900 mousedev.yres=800 i8042.reset plymouth:debug drm.debug=0xe
RelatedPackageVersions:
linux-restricted-modules-4.8.0-45-generic N/A
linux-backports-modules-4.8.0-45-generic N/A
linux-firmware 1.161.1
SourcePackage: linux
UpgradeStatus: Upgraded to yakkety on 2016-11-10 (145 days ago)
dmi.bios.date: 11/21/2014
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: h
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EXCALIBUR
dmi.board.vendor: SLIMBOOK
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SLIMBOOK
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvrh:bd11/21/2014:svnSLIMBOOK:pnEXCALIBUR:pvr1.0:rvnSLIMBOOK:rnEXCALIBUR:rvrType2-BoardVersion:cvnSLIMBOOK:ct10:cvrChassisVersion:
dmi.product.name: EXCALIBUR
dmi.product.version: 1.0
dmi.sys.vendor: SLIMBOOK |
353/5000
Hello,
Randomly the touchpad pointer moves to one end of the screen, and we have found that when it does message appears in dmseg:
psmouse serio1: Explorer Mouse at isa0060/serio1/input0 lost synchronization, throwing 3 bytes away.
Sometimes it happens after 10 minutes of use, sometimes it happens after 3 or 4 hours.
We have tested several computers with touchpad "Hantick", that use the both, the evdev library and the libinput library. It always happens randomly.
Thanks,
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: linux-image-4.8.0-45-generic 4.8.0-45.48
ProcVersionSignature: Ubuntu 4.8.0-45.48-generic 4.8.17
Uname: Linux 4.8.0-45-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alejandrolopez 1678 F.... pulseaudio
/dev/snd/controlC1: alejandrolopez 1678 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Apr 5 09:39:01 2017
HibernationDevice: RESUME=UUID=49104028-270a-4546-b219-b38918f339ba
InstallationDate: Installed on 2016-04-30 (339 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: SLIMBOOK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-45-generic.efi.signed root=UUID=d9619f09-3283-4f88-a9aa-a614f1b40470 ro elevator=noop quiet i8042.noloop i8042.notimeout i8042.nomux psmouse.resolution=1200 psmouse.resetafter=1 psmouse.rate=50 mousedev.xres=1900 mousedev.yres=800 i8042.reset plymouth:debug drm.debug=0xe
RelatedPackageVersions:
linux-restricted-modules-4.8.0-45-generic N/A
linux-backports-modules-4.8.0-45-generic N/A
linux-firmware 1.161.1
SourcePackage: linux
UpgradeStatus: Upgraded to yakkety on 2016-11-10 (145 days ago)
dmi.bios.date: 11/21/2014
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: h
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name:
dmi.board.vendor: SLIMBOOK
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SLIMBOOK
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvrh:bd11/21/2014:svnSLIMBOOK:pn:pvr1.0:rvnSLIMBOOK:rn:rvrType2-BoardVersion:cvnSLIMBOOK:ct10:cvrChassisVersion:
dmi.product.name:
dmi.product.version: 1.0
dmi.sys.vendor: SLIMBOOK |
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