package linux-image-4.8.0-45-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1677448 reported by jim
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

crash during upgrade

ProblemType: Package
DistroRelease: Ubuntu 16.10
Package: linux-image-4.8.0-45-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.8.0-22-generic.
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: luser 1298 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 7'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 39
   Simple ctrls : 24
Date: Wed Mar 29 21:26:56 2017
DuplicateSignature:
 package:linux-image-4.8.0-45-generic:(not installed)
 Preparing to unpack .../103-linux-image-4.8.0-45-generic_4.8.0-45.48_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /tmp/apt-dpkg-install-ao9MZ0/103-linux-image-4.8.0-45-generic_4.8.0-45.48_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=9f288cba-c253-433d-a7e6-8bd197ff0da8
InstallationDate: Installed on 2017-03-30 (0 days ago)
InstallationMedia: Lubuntu 16.10 "Yakkety Yak" - Release i386 (20161012.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Inc. Inspiron 9200
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-22-generic root=UUID=28b6f678-86ef-4854-b3a8-0cd07730e8e3 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu11
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.8.0-45-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0G7183
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/01/2005:svnDellInc.:pnInspiron9200:pvr:rvnDellInc.:rn0G7183:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 9200
dmi.sys.vendor: Dell Inc.

Revision history for this message
jim (adamskijl) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
jim (adamskijl) wrote : Re: [Bug 1677448] Re: package linux-image-4.8.0-45-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Download full text (4.2 KiB)

Thanks.... I think we are good to go.

FYI.... you should have a detect in the install for forcepae. It's the
only problem I had and I think it led to the bug.

Regards,

Jim Adamski

On Mon, Apr 3, 2017 at 3:12 AM, Joseph Salisbury <
<email address hidden>> wrote:

> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1677448
>
> Title:
> package linux-image-4.8.0-45-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> crash during upgrade
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.10
> Package: linux-image-4.8.0-45-generic (not installed)
> ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
> Uname: Linux 4.8.0-22-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version
> k4.8.0-22-generic.
> ApportVersion: 2.20.3-0ubuntu8.2
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: luser 1298 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 7'
> Mixer name : 'SigmaTel STAC9750,51'
> Components : 'AC97a:83847650'
> Controls : 39
> Simple ctrls : 24
> Date: Wed Mar 29 21:26:56 2017
> DuplicateSignature:
> package:linux-image-4.8.0-45-generic:(not installed)
> Preparing to unpack .../103-linux-image-4.8.0-45-generic_4.8.0-45.48_i386.deb
> ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing archive /tmp/apt-dpkg-install-ao9MZ0/
> 103-linux-image-4.8.0-45-generic_4.8.0-45.48_i386.deb (--unpack):
> subprocess new pre-installation script returned error exit status 1
> ErrorMessage: subprocess new pre-installation script returned error exit
> status 1
> HibernationDevice: RESUME=UUID=9f288cba-c253-433d-a7e6-8bd197ff0da8
> InstallationDate: Installed on 2017-03-30 (0 days ago)
> InstallationMedia: Lubuntu 16.10 "Yakkety Yak" - Release i386
> (20161012.1)
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> MachineType: Dell Inc. Inspiron 9200
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-22-generic
> root=UUID=28b6f678-86ef-4854-b3a8-0cd07730e8e3 ro quiet splash
> vt.handoff=7
> PulseList: Error: command ['pacmd', 'l...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
jim (adamskijl) wrote :
Download full text (4.3 KiB)

Team,

My first problem was caused by improper mounting of the ISO file.
I am now booted as if I am on the ISO image.

My next step is to install the system to the VM drive but there is no
apt-get on the image drive.
Is there another installer for the root/base system.

Jim Adamski

On Mon, Apr 3, 2017 at 3:12 AM, Joseph Salisbury <
<email address hidden>> wrote:

> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1677448
>
> Title:
> package linux-image-4.8.0-45-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> crash during upgrade
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.10
> Package: linux-image-4.8.0-45-generic (not installed)
> ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
> Uname: Linux 4.8.0-22-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version
> k4.8.0-22-generic.
> ApportVersion: 2.20.3-0ubuntu8.2
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: luser 1298 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 7'
> Mixer name : 'SigmaTel STAC9750,51'
> Components : 'AC97a:83847650'
> Controls : 39
> Simple ctrls : 24
> Date: Wed Mar 29 21:26:56 2017
> DuplicateSignature:
> package:linux-image-4.8.0-45-generic:(not installed)
> Preparing to unpack .../103-linux-image-4.8.0-45-generic_4.8.0-45.48_i386.deb
> ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing archive /tmp/apt-dpkg-install-ao9MZ0/
> 103-linux-image-4.8.0-45-generic_4.8.0-45.48_i386.deb (--unpack):
> subprocess new pre-installation script returned error exit status 1
> ErrorMessage: subprocess new pre-installation script returned error exit
> status 1
> HibernationDevice: RESUME=UUID=9f288cba-c253-433d-a7e6-8bd197ff0da8
> InstallationDate: Installed on 2017-03-30 (0 days ago)
> InstallationMedia: Lubuntu 16.10 "Yakkety Yak" - Release i386
> (20161012.1)
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> MachineType: Dell Inc. Inspiron 9200
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-22-generic
> root=UUID=28b6f678-86...

Read more...

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