package linux-image-4.4.0-66-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[John Gilbert]

This crash occurred while updating software.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-66-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jgilbert 2646 F.... pulseaudio
Date: Mon Mar 20 09:14:11 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=dcdccd59-1d19-4568-8d8a-0db3eeba33c8
InstallationDate: Installed on 2016-05-16 (307 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
IwConfig:
 lo no wireless extensions.

 enp0s25 no wireless extensions.

 docker0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 790
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic.efi.signed root=UUID=c99c91e7-c34f-4820-97d9-df3ef0e66990 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.8
RfKill:

SourcePackage: linux
Title: package linux-image-4.4.0-66-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to xenial on 2016-11-07 (132 days ago)
dmi.bios.date: 12/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0HY9JP
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/30/2011:svnDellInc.:pnOptiPlex790:pvr01:rvnDellInc.:rn0HY9JP:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 790
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[John Gilbert (utkalum)]

My issue is now resolved.

I had already run the commands and rebooted and the issue went away. I was unsure, however, whether or not simply getting into this state was worthy of having the bug reported.

It had been several months since I had rebooted (even through several updates, etc.) so I wasn't too surprised when finally an update failed.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]