Touchpad not detected

[Tadgh]

Touchpad isn't detected, was sent here from https://wiki.ubuntu.com/DebuggingTouchpadDetection

Laptop is an ASUS Eeebook E403SA

Running elementary OS 0.4 Loki (Ubuntu Linux 4.4.0-62-generic)

demsg.log attached!
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: tadgh 1196 F...m pulseaudio
 /dev/snd/controlC0: tadgh 1196 F.... pulseaudio
CurrentDesktop: Pantheon
DistroRelease: elementary 0.4
HibernationDevice: RESUME=UUID=ee91a380-b2fc-4e46-9e49-7a48c802a141
InstallationDate: Installed on 2017-02-16 (2 days ago)
InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160921)
MachineType: ASUSTeK COMPUTER INC. E403SA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed root=/dev/mmcblk0p2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-62-generic N/A
 linux-backports-modules-4.4.0-62-generic N/A
 linux-firmware 1.157.3
Tags: loki
Uname: Linux 4.4.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E403SA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E403SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E403SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1665735

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc8

[Tadgh (tadgh)]

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