ACPI cannot be activated on my MSI GE62 laptop. acpi-ht already causes failure, so the hyperthreading is responsible.

[Benjamin Jones]

I am including what you suggest on https://wiki.ubuntu.com/DebuggingACPI

WIth acpi off, the fan doesn't work at top capacity, and the trackpad doesn't work at all.

I'm including the uname, lspci, and dmidecode.

I am not including the /proc/acpi directory, as it doesn't exist at all.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-59-generic 4.4.0-59.80
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
Uname: Linux 4.4.0-59-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: benjones 1849 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 1 10:09:36 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=ad294c16-796f-449c-943b-a5f0f6dbb961
InstallationDate: Installed on 2017-01-31 (1 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Micro-Star International Co., Ltd. GE62 6QD
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic.efi.signed root=UUID=cf5aded0-f481-4da8-9b31-78b854cd2a66 ro acpi=off
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-59-generic N/A
 linux-backports-modules-4.4.0-59-generic N/A
 linux-firmware 1.157.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J5IMS.114
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.A
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.114:bd04/29/2016:svnMicro-StarInternationalCo.,Ltd.:pnGE626QD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.name: GE62 6QD
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc6

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]