[Acer Aspire ES1-711] System freezes occasionally

Bug #1656819 reported by Xwarman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

I fill that bugreport because I should create a new one, instead of adding information to bug #1511844
Ill collect Information as if the bug is finished and write a notice to bug 1511844.
If you need some more information please let me know.
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ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: uwe 1695 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18
HibernationDevice: RESUME=UUID=8b1bf70d-3649-4e59-9152-0765cb1eb842
InstallationDate: Installed on 2016-09-28 (109 days ago)
InstallationMedia: Linux Mint 18 "Sarah" - Release amd64 20160628
MachineType: Acer Aspire ES1-711
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=a89c70a1-3925-415e-b0f0-8d64d8015fc6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic N/A
 linux-firmware 1.157.6
Tags: sarah
Uname: Linux 4.4.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/07/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA70_BM
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd11/07/2014:svnAcer:pnAspireES1-711:pvrV1.05:rvnAcer:rnEA70_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire ES1-711
dmi.product.version: V1.05
dmi.sys.vendor: Acer

Revision history for this message
Xwarman (xwarman) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected sarah
description: updated
Revision history for this message
Xwarman (xwarman) wrote : CRDA.txt

apport information

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Xwarman (xwarman) wrote : CurrentDmesg.txt

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Xwarman (xwarman) wrote : IwConfig.txt

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Xwarman (xwarman) wrote : JournalErrors.txt

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Xwarman (xwarman) wrote : Lspci.txt

apport information

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Xwarman (xwarman) wrote : Lsusb.txt

apport information

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Xwarman (xwarman) wrote : ProcCpuinfo.txt

apport information

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Xwarman (xwarman) wrote : ProcInterrupts.txt

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Xwarman (xwarman) wrote : ProcModules.txt

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Xwarman (xwarman) wrote : PulseList.txt

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Xwarman (xwarman) wrote : RfKill.txt

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Xwarman (xwarman) wrote : UdevDb.txt

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Xwarman (xwarman) wrote : WifiSyslog.txt

apport information

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc4

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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