Touchpad and touchscreen not working correctly on dell xps 9360

[Federico Cupellini]

Suddenly stopped working, works on live 16.04 and 16.04.1

http://askubuntu.com/questions/868097/touchpad-and-touchscreen-stopped-working-on-dell-xps-13-9360-with-ubuntu-16-04

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-57-generic 4.4.0-57.78
ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
Uname: Linux 4.4.0-57-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Thu Jan 5 20:37:55 2017
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
HibernationDevice: RESUME=UUID=63b6e7e3-8033-43d9-8d99-27822867fd5f
InstallationDate: Installed on 2016-12-08 (28 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. XPS 13 9360
ProcEnviron:
 LANGUAGE=it_IT
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic.efi.signed root=UUID=ea2166d5-89ce-4714-8e75-c4dc665d5acb ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-57-generic N/A
 linux-backports-modules-4.4.0-57-generic N/A
 linux-firmware 1.157.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 0596KF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd12/01/2016:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0596KF:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

[Federico Cupellini (fedecupe)]

Happened after upgrade to 16.04.1, works with kernel 4.4.0-21-generic works with kernel 4.9.0-040900-generic

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]