package linux-image-4.8.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Mateusz Kubala]

I have just installed lubuntu on a Dell Latitude X1 laptop, and an error message has popped up. There was an error with a system program.

ProblemType: Package
DistroRelease: Ubuntu 16.10
Package: linux-image-4.8.0-30-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.8.0-22-generic.
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matty2 1143 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'ICH6'/'Intel ICH6 with STAC9752,53 at irq 16'
   Mixer name : 'SigmaTel STAC9752,53'
   Components : 'AC97a:83847652'
   Controls : 34
   Simple ctrls : 22
Date: Sat Dec 17 21:41:45 2016
DuplicateSignature:
 package:linux-image-4.8.0-30-generic:(not installed)
 Preparing to unpack .../73-linux-image-4.8.0-30-generic_4.8.0-30.32_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /tmp/apt-dpkg-install-nhUKl5/73-linux-image-4.8.0-30-generic_4.8.0-30.32_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=92aae61f-ae6b-419c-9451-c268a321a025
InstallationDate: Installed on 2016-12-17 (0 days ago)
InstallationMedia: Lubuntu 16.10 "Yakkety Yak" - Release i386 (20161012.1)
MachineType: Dell Inc. Latitude X1
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9643a1ad-df90-41d2-b827-d146fedeba9e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu11
SourcePackage: linux
Title: package linux-image-4.8.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0G6951
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/25/2005:svnDellInc.:pnLatitudeX1:pvr:rvnDellInc.:rn0G6951:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude X1
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]