Touchpad detected as mouse on ASUS K501UW Laptop

Bug #1647381 reported by Rico Tiongson
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This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
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Bug Description

Hello, I'm following the bug reporting documentation here:

https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all

As a summary, the ASUS touchpad is detected as a mouse without multi-finger touchpad features such as scrolling and basic palm detection.

There is no Touchpad Tab in System > Administration > Mouse. Also, tapping works, but the touchpad is too sensitive such that single taps can result into double taps while right-clicks result to multiple clicks. It's as if it really detects it as a mere mouse, but with tapping. Synaptics properties cannot be detected as well in synclient.

The laptop is pretty new but generally popular, so do tag me if there has been a duplicate request.

$ lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04

A quick look at the top of `xinput --list` shows just some pointer mouse; no ELANTECH pointer or similar whatsoever.

$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ FTE1001:00 0B05:0101 id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
...

Also, after looking at /proc/bus/input/devices, it seems that maybe xserver or the kernel is not detecting the touchpad correctly. It just detects it as FTE1001:00 0B05:0101 and not as a named touchpad.

I'm attaching the requirements asked for the docs. Attaching a tar.gz file because for some reason, I can only upload one attachment in launchpad in the browser.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50 [modified: boot/vmlinuz-4.4.0-31-generic]
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rico 3273 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Dec 5 22:17:56 2016
InstallationDate: Installed on 2016-12-05 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 005: ID 13d3:3487 IMC Networks
 Bus 001 Device 003: ID 0bda:57ed Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K501UW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic.efi.signed root=UUID=803c9870-fe3d-41dd-86ce-fd636ecf5dce ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-31-generic N/A
 linux-backports-modules-4.4.0-31-generic N/A
 linux-firmware 1.157.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K501UW.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K501UW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK501UW.300:bd07/05/2016:svnASUSTeKCOMPUTERINC.:pnK501UW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK501UW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K501UW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

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Rico Tiongson (hikari9) wrote :
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