Cheese exits with errors on Razer Blade Pro
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
The camera on the new Razer Blade Pro does not work correctly with Ubuntu. With the default resolution (1920x1080), Cheese plays a few frames and exits with the following error:
libv4l2: error got 4 consecutive frame decode errors, last error: v4l-convert: libjpeg error: End Of Image
(cheese:15842): cheese-WARNING **: Failed to allocate a buffer: gstv4l2src.c(884): gst_v4l2src_create (): /GstCameraBin:
If I reduce the resolution to 640x480, it works fine. The same issue occurs in guvcview and is likely a lower layer issue, so feel free to relocate this bug.
The device is:
Bus 001 Device 006: ID 0bda:579f Realtek Semiconductor Corp.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: cheese 3.22.0-1ubuntu1
ProcVersionSign
Uname: Linux 4.8.0-29-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Dec 2 21:03:14 2016
MachineType: Razer Blade Pro
RelatedPackageV
cheese 3.22.0-1ubuntu1
cheese-common 3.22.0-1ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2016
dmi.bios.vendor: Razer
dmi.bios.version: 04.00
dmi.board.name: Blade Pro
dmi.board.vendor: Razer
dmi.board.version: Late 2016
dmi.chassis.type: 9
dmi.chassis.vendor: Razer
dmi.chassis.
dmi.modalias: dmi:bvnRazer:
dmi.product.name: Blade Pro
dmi.product.
dmi.sys.vendor: Razer
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1647015
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.