trackpad stops working, only works again after system restart or hibernate/suspend

Bug #1637248 reported by Iwan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu GNOME
Expired
Undecided
Unassigned
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

it's infuriating

Revision history for this message
Paul White (paulw2u) wrote :

Refiling against the kernel, please provide further information when prompted to do otherwise you report will not even be looked at. Thanks.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Bruce Pieterse (octoquad) wrote :

Iwan, thanks for taking the time to report this bug. Could you possibly let us know what type of hardware you are running, perhaps a brand and model, so we can assist further.

Changed in ubuntu-gnome:
status: New → Incomplete
tags: added: gnome-3.18
tags: added: xenial
removed: 16.04
Revision history for this message
Paul White (paulw2u) wrote :

The Brad Figg bot doesn't seem to have picked up this bug report so please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1637248

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Iwan (guppy79) wrote : Re: [Bug 1637248] Re: trackpad stops working, only works again after system restart or hibernate/suspend

Hi,
Of course.
I'm using a Lenovo Z710.

Sent from Samsung Mobile on O2

-------- Original message --------
From: Bruce Pieterse <email address hidden>
Date: 29/10/2016 11:01 (GMT+00:00)
To: <email address hidden>
Subject: [Bug 1637248] Re: trackpad stops working,
  only works again after system restart or hibernate/suspend

Iwan, thanks for taking the time to report this bug. Could you possibly
let us know what type of hardware you are running, perhaps a brand and
model, so we can assist further.

** Changed in: ubuntu-gnome
       Status: New => Incomplete

** Tags added: gnome-3.18

** Tags removed: 16.04
** Tags added: xenial

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https://bugs.launchpad.net/bugs/1637248

Title:
  trackpad stops working, only works again after system restart or
  hibernate/suspend

Status in Ubuntu GNOME:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  it's infuriating

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-gnome/+bug/1637248/+subscriptions

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.9 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc3

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu GNOME because there has been no activity for 60 days.]

Changed in ubuntu-gnome:
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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