Bluetooth not working

Bug #1636385 reported by Danny Mota
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

It says bluetooth adapters are misssing. I tried many fixes online but couldn't solve the issue.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-45-generic 4.4.0-45.66
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mota 1616 F.... pulseaudio
CRDA:
 country DO: DFS-FCC
  (2402 - 2472 @ 40), (N/A, 30), (N/A)
  (5170 - 5250 @ 80), (N/A, 17), (N/A)
  (5250 - 5330 @ 80), (N/A, 23), (0 ms), DFS
  (5735 - 5835 @ 80), (N/A, 30), (N/A)
CurrentDesktop: Unity
Date: Tue Oct 25 02:43:49 2016
HibernationDevice: RESUME=UUID=0a814500-e34c-43ee-a52d-31f0cf8f9a9c
InstallationDate: Installed on 2016-10-24 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Studio XPS 1340
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=39ded3ca-cdbf-4ae4-bebf-f23f4e9403db ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-45-generic N/A
 linux-backports-modules-4.4.0-45-generic N/A
 linux-firmware 1.157.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/26/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0K171D
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.asset.tag: 1234567890
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/26/2009:svnDellInc.:pnStudioXPS1340:pvrA05:rvnDellInc.:rn0K171D:rvrA05:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Studio XPS 1340
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.

Revision history for this message
Danny Mota (motavt) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.9 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc2

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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