ACPI error prevents from either rebooting or shutting down.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| linux (Ubuntu) |
Medium
|
Unassigned |
Bug Description
I've just downloaded latest upstream linux kernel version 4.9.0-040900rc1 for bug testing, and found out I just cannot neither reboot nor shutdown most probably due to a ACPI error as it shows up at booting.
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
DistroRelease: Ubuntu 16.10
InstallationDate: Installed on 2016-10-18 (1 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
ProcEnviron:
LANGUAGE=es_AR:es
TERM=xterm-
PATH=(custom, no user)
LANG=es_AR.UTF-8
SHELL=/bin/bash
Tags: yakkety
Uname: Linux 4.9.0-040900rc1
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
InstallationDate: Installed on 2016-10-18 (1 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
Tags: yakkety
Uname: Linux 4.9.0-040900rc1
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
InstallationDate: Installed on 2016-10-18 (6 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
Tags: yakkety
Uname: Linux 4.9.0-040900rc2
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
tags: | added: apport-collected yakkety |
description: | updated |
summary: |
- ACPI error prevents from rebooting or shutting down. + ACPI error prevents from either rebooting or shutting down. |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1635113
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.
Changed in linux (Ubuntu): | |
status: | New → Incomplete |
apport information
description: | updated |
apport information
I did what you suggested if any other log file is needed please specify which one, I'll wait for more indications.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
status: | Confirmed → Triaged |
I've just updated to upstream kernel 4.9.0-040900rc2
apport information
description: | updated |
apport information
apport information