BT driver in dell xps 9343 not functioning

Bug #1633019 reported by Dave Morley on 2016-10-13
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

Scanning reveals no mice, keyboards or computers.

Everything looks to be fine but the Bluetooth seemingly does nothing.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: linux-image-4.8.0-22-generic 4.8.0-22.24 [modified: boot/vmlinuz-4.8.0-22-generic]
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
 /dev/snd/controlC0: dave 2157 F.... pulseaudio
 /dev/snd/controlC1: dave 2157 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Oct 13 11:08:00 2016
HibernationDevice: RESUME=UUID=7a85aeaa-7621-4d4f-8dd3-f28c0426f22a
InstallationDate: Installed on 2016-10-13 (0 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic.efi.signed root=UUID=ed0a9de6-b9f4-4471-843b-2d8d2135c189 ro quiet splash vt.handoff=7
 linux-restricted-modules-4.8.0-22-generic N/A
 linux-backports-modules-4.8.0-22-generic N/A
 linux-firmware 1.161
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install) 11/11/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/11/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: XPS 13 9343
dmi.sys.vendor: Dell Inc.

Dave Morley (davmor2) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Joseph Salisbury (jsalisbury) wrote :

Can you test the following two kernels? If 4.7 is good and 4.8-rc1 is bad, we can bisect between those two:

4.7 final:

If both those kernels are good, we can test later 4.8 release candidates. If they are both bad, we can test some of the 4.7 release candidates.

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-da-key
tags: added: performing-bisect
removed: kernel-da-key
tonnie (tonnieb123) on 2016-12-13
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
status: Incomplete → Confirmed
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