Ubuntu16.04 installation failed on IBM LE server

Bug #1629784 reported by Chaitra P B
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Ubuntu OS installation is getting failed on IBM LE server. Please let us know whether this is System/OS specific issue.,

Also please include "<email address hidden>" in bug_list for any further information regarding bug.

We tried installation with the image("ubuntu-16.04-server-ppc64el") that is available
under link: http://cdimage.ubuntu.com/releases/16.04.1/release/

Please find the error message below.

                     GNU GRUB version 2.02~beta2-36ubuntu3

 +----------------------------------------------------------------------------+
 |*Install |
 | Rescue mode |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 +----------------------------------------------------------------------------+

      Use the ^ and v keys to select which entry is highlighted.
      Press enter to boot the selected OS, `e' to edit the commands
      before booting or `c' for a command-line.
'

OF stdout device is: /vdevice/vty@30000000
Preparing to boot Linux version 4.4.0-21-generic (buildd@bos01-ppc64el-017) (gcc version 5.3.1 20160413 (Ubuntu/IBM 5.3.1-14ubuntu2) ) #37-Ubuntu SMP Mon Apr 18 18:30:22 UTC 2016 (Ubuntu 4.4.0-21.37-generic 4.4.6)
Detected machine type: 0000000000000101
Max number of cores passed to firmware: 256 (NR_CPUS = 2048)
Calling ibm,client-architecture-support... done
command line: BOOT_IMAGE=/install/vmlinux tasks=standard pkgsel/language-pack-patterns= pkgsel/install-language-support=false --- quiet
memory layout at init:
  memory_limit : 0000000000000000 (16 MB aligned)
  alloc_bottom : 000000000ad40000
  alloc_top : 0000000010000000
  alloc_top_hi : 0000000010000000
  rmo_top : 0000000010000000
  ram_top : 0000000010000000
instantiating rtas at 0x000000000eb80000... done
prom_hold_cpus: skipped
copying OF device tree...
Building dt strings...
Building dt structure...
Device tree strings 0x000000000ad50000 -> 0x000000000ad5197e
Device tree struct 0x000000000ad60000 -> 0x000000000adb0000
 -> smp_release_cpus()
spinning_secondaries = 191
 <- smp_release_cpus()
 <- setup_system()
[ 1.277480] pci 0005:50:00.0: of_irq_parse_pci() failed with rc=-22
[ 1.490146] pci 0007:80:00.0: of_irq_parse_pci() failed with rc=-22
[ 3.611923] genirq: Flags mismatch irq 16. 00000000 (hvc_console) vs. 00000000 (hvsi)
[ 3.611954] hvc_open: request_irq failed with rc -16.
[ 3.611981] Warning: unable to open an initial console.
Starting system log daemon: syslogd, klogd.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1629784

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Chaitra P B (chaitra-basappa) wrote :

We are unable to run the above mentioned command as the issue is observed when the installation prompt appears.,it fails and couldn't proceed further.

And hence moving bug status to 'Confirmed'.

Also please include "<email address hidden>" in bug_list for any further information regarding bug.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key xenial
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you see if this issue also happens with the latest daily image? It can be downloaded from:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/

tags: added: kernel-key
removed: kernel-da-key
tags: added: kernel-da-key
removed: kernel-key
Revision history for this message
christy (crajkuma) wrote :

We have tried installing image(yakkety-server-ppc64el) downloaded from this location http://cdimage.ubuntu.com/ubuntu-server/daily/current/. But installation failed with below error.

 GNU GRUB version 2.02~beta2-36ubuntu11

 +----------------------------------------------------------------------------+
 |*Install |
 | Rescue mode |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 | |
 +----------------------------------------------------------------------------+

      Use the ^ and v keys to select which entry is highlighted.
      Press enter to boot the selected OS, `e' to edit the commands
      before booting or `c' for a command-line.

OF stdout device is: /vdevice/vty@30000000
Preparing to boot Linux version 4.8.0-19-generic (buildd@bos01-ppc64el-030) (gcc version 6.2.0 20160914 (Ubuntu 6.2.0-3ubuntu15) ) #21-Ubuntu SMP Thu Sep 29 19:43:27 UTC 2016 (Ubuntu 4.8.0-19.21-generic 4.8.0-rc8)
Detected machine type: 0000000000000101
Max number of cores passed to firmware: 256 (NR_CPUS = 2048)
Calling ibm,client-architecture-support... done
command line: BOOT_IMAGE=/install/vmlinux tasks=standard pkgsel/language-pack-patterns= pkgsel/install-language-support=false --- quiet
memory layout at init:
  memory_limit : 0000000000000000 (16 MB aligned)
  alloc_bottom : 000000000ada0000
  alloc_top : 0000000020000000
  alloc_top_hi : 0000000020000000
  rmo_top : 0000000020000000
  ram_top : 0000000020000000
instantiating rtas at 0x000000001eb80000... done
prom_hold_cpus: skipped
copying OF device tree...
Building dt strings...
Building dt structure...
Device tree strings 0x000000000adb0000 -> 0x000000000adb1988
Device tree struct 0x000000000adc0000 -> 0x000000000ae10000
 -> smp_release_cpus()
spinning_secondaries = 191
 <- smp_release_cpus()
[ 1.297245] pci 001b:50:00.0: of_irq_parse_pci() failed with rc=-22
[ 1.506318] pci 001e:80:00.0: of_irq_parse_pci() failed with rc=-22
[ 3.671042] genirq: Flags mismatch irq 16. 00000001 (hvc_console) vs. 00000001 (hvsi)
[ 3.671069] hvc_open: request_irq failed with rc -16.
[ 3.671144] Warning: unable to open an initial console.
Starting system log daemon: syslogd, klogd.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Is there a prior release that installed without issue on this server?

tags: added: kernel-key
removed: kernel-da-key
Revision history for this message
christy (crajkuma) wrote :

No. We have tried installing Ubuntu14.04 le image but failed with same error message.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you see if this issue also happens with the latest daily image? It can be downloaded from:
Desktop:
http://cdimage.ubuntu.com/daily-live/current/
Server:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/

tags: added: kernel-da-key
removed: kernel-key
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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