package linux-image-4.4.0-41-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1629421 reported by Maikol Vega
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

they had problems basically update the update manager and a fault occurred which indicates the kenel want to know about the possible solution thanks for your attention.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-41-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-39.59-generic 4.4.21
Uname: Linux 4.4.0-39-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hackskull 1866 F.... pulseaudio
Date: Wed Sep 28 18:48:03 2016
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=25b7f84c-56ca-426e-91b5-fe3aede123d8
InstallationDate: Installed on 2016-09-02 (28 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
MachineType: Intel Corporation Intel powered classmate PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-39-generic root=UUID=1780b7ed-bcb2-4097-890a-ceecf3d25822 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.3
SourcePackage: linux
Title: package linux-image-4.4.0-41-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2012
dmi.bios.vendor: Phoenix
dmi.bios.version: BPPNV20L.86A.0010.2012.0208.1808
dmi.board.asset.tag: PTL Nanjing
dmi.board.name: Intel powered classmate PC
dmi.board.vendor: Intel Corporation
dmi.board.version: BP PV
dmi.chassis.type: 10
dmi.chassis.vendor: Intel
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrBPPNV20L.86A.0010.2012.0208.1808:bd02/08/2012:svnIntelCorporation:pnIntelpoweredclassmatePC:pvrBPPVDuoCore:rvnIntelCorporation:rnIntelpoweredclassmatePC:rvrBPPV:cvnIntel:ct10:cvrN/A:
dmi.product.name: Intel powered classmate PC
dmi.product.version: BP PV Duo Core
dmi.sys.vendor: Intel Corporation

Revision history for this message
Maikol Vega (peresc21) wrote :
Emily Ratliff (emilyr)
information type: Private Security → Public
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
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