[Dell Vostro 5459] WIFI and ethernet do not work.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
High
|
Unassigned |
Bug Description
Hardware: Dell Vostro 5459 (CID 201508-19025)
Image: 16.04.1
[Steps to Reproduce]
1. Make a 16.04.1 live USB.
2. Use this USB stick to boot the machine to the live desktop. I could not install the system because of LP: #1626869 so I test this issue in a live environment.
3. Click the network manager to connect available wireless AP.[1]
4. Plugin ethernet cable. Check the network manager status.[2]
[Expected Result]
[1][2] WIFI and ethernet are ready to use.
[Actual Result]
[1] Network manager shows "device not ready" for wireless.
[2] Network manager seems to try to get IP but the connection could not be established, and no IP is shown by the command "ifconfig".
[Additional Information]
Both of the hardware, wireless device and ethernet port, are normal. They could enable and work with the associated pre-installed Ubuntu image supported by Canonical.
Changed in linux (Ubuntu): | |
importance: | Undecided → High |
201508- 19025.ubuntu- bug.log was report collected by ubuntu-bug.