USB-devices connected to dockin not recognized when connected at boot

Bug #1626870 reported by Andreas Noteng
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

My laptop is mostly connected to a docking station in my office. If the computer is docked when booting, the USB devices (keyboard, mouse) are not detected. If I remove the computer from docking and then reinsert everything works as expected. Monitors and network connected to the dock does not have this issue.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: linux-generic 4.4.0.9136.37
ProcVersionSignature: Ubuntu 4.4.0-9136.55-generic 4.4.16
Uname: Linux 4.4.0-9136-generic x86_64
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: andreas 5094 F.... pulseaudio
 /dev/snd/controlC0: andreas 5094 F.... pulseaudio
 /dev/snd/controlC1: andreas 5094 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 23 09:22:41 2016
HibernationDevice: RESUME=UUID=a573b0e2-8ed1-4d22-9313-8e552c603b2f
InstallationDate: Installed on 2016-07-13 (71 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E7440
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-9136-generic root=UUID=cdbcc31e-7f7d-4ad9-b46d-5299d8f494ec ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-9136-generic N/A
 linux-backports-modules-4.4.0-9136-generic N/A
 linux-firmware 1.161
SourcePackage: linux
UpgradeStatus: Upgraded to yakkety on 2016-09-20 (2 days ago)
dmi.bios.date: 05/19/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0JNYGR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd05/19/2015:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn0JNYGR:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Andreas Noteng (andreas-noteng) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Andreas Noteng (andreas-noteng) wrote :

I'm sorry for the late response. This problem only happens when I use my docking at work, but I usually only have time for playing around at home, where there's no docking.
Unfortunately the bug also exists in the mainline kernel.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
Revision history for this message
Andreas Noteng (andreas-noteng) wrote :

The problem seems to have gone away. I don't know when it was fixed for me, has there been a recent kernel update?
After reporting this bug I reinstalled using kubuntu installer, but later switched to mate desktop. I do know the problem was still present after installing kubuntu, but it has gone away some time after that.

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
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