DVD-RAM writing error

Bug #162683 reported by spiekey on 2007-11-14
6
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: linux-image-2.6.15-29-server

Hello experts,

i am not sure if this is a Kernel issue, but we are having massive problems with writing to DVDRAM. Our DVD-Drive even becomes unuseable or disapears after a reboot.
In fact, we have already used 2 diffrent DVD-Writer (both LG GSA-4166B) and a few DVD-RAM Disks.

Let's start what we have so far:
- Ubuntu 6.06 LTS
- DVD-Device: LG GSA-4166B Build Oct2005
- DVD-Media: DVD-RAM from Verbatim, 3x certified, 4,7GB
- Kernel 2.6.15-29-server

I formatted the DVD-RAM with the command:
mkudffs --spartable=2 --media-type=dvdram /dev/hdc

All we really do is to mount the drive to /tmp/mnt and write/read/delte files with rsync, rm, ls.
dmesg:
-----------------------THIS IS DVD RAM No1----------------------------------------------------------------------------------
[42949778.160000] hdc: command error: status=0x51 { DriveReady SeekComplete Error }
[42949778.160000] hdc: command error: error=0x50 { LastFailedSense=0x05 }
[42949778.160000] ide: failed opcode was: unknown
[42949778.160000] end_request: I/O error, dev hdc, sector 1248
[42949780.820000] UDF-fs INFO UDF 0.9.8.1 (2004/29/09) Mounting volume 'LinuxUDF', timestamp 2007/11/13 11:12 (103c)
[42950006.210000] hdc: command error: status=0x51 { DriveReady SeekComplete Error }
[42950006.210000] hdc: command error: error=0x50 { LastFailedSense=0x05 }
[42950006.210000] ide: failed opcode was: unknown
[42950006.210000] end_request: I/O error, dev hdc, sector 1248
... and so on.

dmesg:
-----------------------THIS IS DVD RAM No2----------------------------------------------------------------------------------
[42952400.190000] UDF-fs INFO UDF 0.9.8.1 (2004/29/09) Mounting volume 'LinuxUDF', timestamp 2007/11/14 14:42 (103c)
[42952520.960000] UDF-fs INFO UDF 0.9.8.1 (2004/29/09) Mounting volume 'LinuxUDF', timestamp 2007/11/14 14:42 (103c)
[42952553.180000] hdc: command error: status=0x51 { DriveReady SeekComplete Error }
[42952553.180000] hdc: command error: error=0x50 { LastFailedSense=0x05 }
[42952553.180000] ide: failed opcode was: unknown
[42952553.180000] end_request: I/O error, dev hdc, sector 1248
... and so on.

spiekey (ml-bortal) wrote :
spiekey (ml-bortal) wrote :
spiekey (ml-bortal) wrote :
spiekey (ml-bortal) wrote :
Amit Kucheria (amitk) wrote :

You say it has become unuseable. Did it work on an earlier Ubuntu release?

Hi Amit,

Amit Kucheria schrieb:
> You say it has become unuseable. Did it work on an earlier Ubuntu
> release?
>
>
We are having trouble with writing to DVD-Ram for quite some time now,
but always with ubuntu 6.06 (since its LTS).
Unfortunatelly i can not reproduce the disapearing DVD drive. This just
happend once to us recently.

The whole backround is that we wrote a Backup script which uses rsync to
backup onto DVD.

Thanks, Mario

Amit Kucheria (amitk) wrote :

There are two things to try:

1. Upgrade the firmware on your drive to run the latest
2. Check with latest Gutsy release if this problem recurs

A quick google search for this drive seems to show that this drive is causing problems to lots of people on Windows and Linux. Some people have reported that the problem goes away with a firmware upgrade.

Can you please test this in the latest version of Ubuntu, Hardy Heron, to see if its still a problem?

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this linux-source-2.6.15 kernel bug to the new "linux" package. We appreciate your patience and understanding as we make this transition. Also, if you would be interested in testing the upcoming Intrepid Ibex 8.10 release, it is available at http://www.ubuntu.com/testing . Please let us know your results. Thanks!

Setting to "Incomplete" until we receive further response.

Changed in linux:
status: New → Incomplete

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Michele Mangili (mangilimic) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux:
status: Incomplete → Invalid
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