Continuous messages in journal related to USB device.

Bug #1623572 reported by Tony Middleton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I have a USB multi-card reader. When it is plugged in I get continuous messages in the journal

eg

Sep 14 16:55:16 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:16 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:17 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:17 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:17 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:23 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:28 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:30 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:40 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:55:47 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:56:04 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:56:18 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:56:25 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd
Sep 14 16:56:35 rose kernel: usb 10-1.1: reset high-speed USB device number 6 using xhci_hcd

I have no idea whether this relates to a faulty device or a system problem.

Regards

Tony

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-36-generic 4.4.0-36.55
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tony 4726 F.... pulseaudio
 /dev/snd/controlC0: tony 4726 F.... pulseaudio
Date: Wed Sep 14 16:53:10 2016
HibernationDevice: RESUME=UUID=925ed755-51a9-4968-ab9d-1a8c4c0cc93c
InstallationDate: Installed on 2015-06-12 (460 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=f32dfa71-d154-4f81-9515-bef34b96bc2a ro
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-36-generic N/A
 linux-backports-modules-4.4.0-36-generic N/A
 linux-firmware 1.157.3
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-05-10 (126 days ago)
dmi.bios.date: 03/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: F2A85X-UP4
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd03/13/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnF2A85X-UP4:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Tony Middleton (ximera) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc6

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Tony Middleton (ximera) wrote :

I've only noticed this recently but I don't look in the journal often so can't say how long the issue has been there.

I tried the 4.8 kernel. The messages were still there but lower frequency 2 or 3 per minute.

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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