Activity log for bug #1621899

Date Who What changed Old value New value Message
2016-09-09 14:50:23 Jamie Strandboge bug added bug
2016-09-09 14:53:29 Jamie Strandboge summary System failed to resume from suspend System failed to suspend properly or resume
2016-09-09 15:00:28 Brad Figg linux (Ubuntu): status New Confirmed
2016-09-09 15:20:39 Jamie Strandboge tags apport-bug i386 xenial apport-bug apport-collected i386 xenial
2016-09-09 15:20:40 Jamie Strandboge description I noticed this system failed to suspend properly and failed to resume. Closed the lid, the fans kept going. Opened the lid and lights were flashing indicating an error and had to hard reset. It had the following in the logs: Sep 9 07:43:19 ginny gnome-session[6351]: Traceback (most recent call last): Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 230, in maybe_handle_message Sep 9 07:43:19 ginny gnome-session[6351]: self._handler(*args, **kwargs) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 78, in _on_network_state_changed Sep 9 07:43:19 ginny gnome-session[6351]: self._update_3g_state() Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 83, in _update_3g_state Sep 9 07:43:19 ginny gnome-session[6351]: on_3g = nm.is_active_connection_gsm_or_cdma() Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 172, in is_active_connection_gsm_or_cdma Sep 9 07:43:19 ginny gnome-session[6351]: active, self.NM_DBUS_IFACE + ".Connection.Active", 'Default') Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 162, in get_dbus_property Sep 9 07:43:19 ginny gnome-session[6351]: property = props.Get(interface, property) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__ Sep 9 07:43:19 ginny gnome-session[6351]: return self._proxy_method(*args, **keywords) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__ Sep 9 07:43:19 ginny gnome-session[6351]: **keywords) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking Sep 9 07:43:19 ginny gnome-session[6351]: message, timeout) Sep 9 07:43:19 ginny gnome-session[6351]: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.UnknownMethod: No such interface 'org.freedesktop.DBus.Properties' on object at path /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 9 07:43:28 ginny systemd-sleep[18074]: Selected interface 'wlan0' Sep 9 07:43:28 ginny systemd-sleep[18074]: 'SUSPEND' command timed out. Sep 9 07:43:28 ginny systemd-sleep[18076]: /lib/systemd/system-sleep/wpasupplicant failed with error code 254. Sep 9 07:43:28 ginny systemd-sleep[18074]: Suspending system... This may be a dupe of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1543788 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic i686 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Date: Fri Sep 9 09:45:34 2016 HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39 InstallationDate: Installed on 2011-01-05 (2073 days ago) InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429) MachineType: LENOVO 0877 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago) dmi.bios.date: 11/19/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 31CN28WW(V1.09) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 0877 dmi.product.version: IdeaPad U460 dmi.sys.vendor: LENOVO I noticed this system failed to suspend properly and failed to resume. Closed the lid, the fans kept going. Opened the lid and lights were flashing indicating an error and had to hard reset. It had the following in the logs: Sep 9 07:43:19 ginny gnome-session[6351]: Traceback (most recent call last): Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 230, in maybe_handle_message Sep 9 07:43:19 ginny gnome-session[6351]: self._handler(*args, **kwargs) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 78, in _on_network_state_changed Sep 9 07:43:19 ginny gnome-session[6351]: self._update_3g_state() Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 83, in _update_3g_state Sep 9 07:43:19 ginny gnome-session[6351]: on_3g = nm.is_active_connection_gsm_or_cdma() Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 172, in is_active_connection_gsm_or_cdma Sep 9 07:43:19 ginny gnome-session[6351]: active, self.NM_DBUS_IFACE + ".Connection.Active", 'Default') Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 162, in get_dbus_property Sep 9 07:43:19 ginny gnome-session[6351]: property = props.Get(interface, property) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__ Sep 9 07:43:19 ginny gnome-session[6351]: return self._proxy_method(*args, **keywords) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__ Sep 9 07:43:19 ginny gnome-session[6351]: **keywords) Sep 9 07:43:19 ginny gnome-session[6351]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking Sep 9 07:43:19 ginny gnome-session[6351]: message, timeout) Sep 9 07:43:19 ginny gnome-session[6351]: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.UnknownMethod: No such interface 'org.freedesktop.DBus.Properties' on object at path /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 9 07:43:28 ginny systemd-sleep[18074]: Selected interface 'wlan0' Sep 9 07:43:28 ginny systemd-sleep[18074]: 'SUSPEND' command timed out. Sep 9 07:43:28 ginny systemd-sleep[18076]: /lib/systemd/system-sleep/wpasupplicant failed with error code 254. Sep 9 07:43:28 ginny systemd-sleep[18074]: Suspending system... This may be a dupe of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1543788 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic i686 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Date: Fri Sep 9 09:45:34 2016 HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39 InstallationDate: Installed on 2011-01-05 (2073 days ago) InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429) MachineType: LENOVO 0877 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago) dmi.bios.date: 11/19/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 31CN28WW(V1.09) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 0877 dmi.product.version: IdeaPad U460 dmi.sys.vendor: LENOVO --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tish 3973 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39 InstallationDate: Installed on 2011-01-05 (2073 days ago) InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429) MachineType: LENOVO 0877 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 Tags: xenial Uname: Linux 4.4.0-36-generic i686 UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago) UserGroups: adm admin bumblebee cdrom dialout libvirtd lpadmin plugdev sambashare _MarkForUpload: True dmi.bios.date: 11/19/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 31CN28WW(V1.09) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 0877 dmi.product.version: IdeaPad U460 dmi.sys.vendor: LENOVO
2016-09-09 15:20:41 Jamie Strandboge attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737698/+files/AlsaInfo.txt
2016-09-09 15:20:43 Jamie Strandboge attachment added CRDA.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737699/+files/CRDA.txt
2016-09-09 15:20:46 Jamie Strandboge attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737700/+files/CurrentDmesg.txt
2016-09-09 15:20:49 Jamie Strandboge attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737701/+files/IwConfig.txt
2016-09-09 15:20:51 Jamie Strandboge attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737702/+files/JournalErrors.txt
2016-09-09 15:20:53 Jamie Strandboge attachment added Lspci.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737703/+files/Lspci.txt
2016-09-09 15:20:55 Jamie Strandboge attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737704/+files/Lsusb.txt
2016-09-09 15:20:56 Jamie Strandboge attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737705/+files/ProcCpuinfo.txt
2016-09-09 15:20:59 Jamie Strandboge attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737706/+files/ProcEnviron.txt
2016-09-09 15:21:01 Jamie Strandboge attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737707/+files/ProcInterrupts.txt
2016-09-09 15:21:03 Jamie Strandboge attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737708/+files/ProcModules.txt
2016-09-09 15:21:04 Jamie Strandboge attachment added PulseList.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737709/+files/PulseList.txt
2016-09-09 15:21:07 Jamie Strandboge attachment added RfKill.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737710/+files/RfKill.txt
2016-09-09 15:21:09 Jamie Strandboge attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737711/+files/UdevDb.txt
2016-09-09 15:21:12 Jamie Strandboge attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1621899/+attachment/4737712/+files/WifiSyslog.txt
2016-09-14 18:35:14 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2016-09-14 18:36:52 Joseph Salisbury tags apport-bug apport-collected i386 xenial apport-bug apport-collected i386 kernel-da-key xenial