| 2016-09-08 19:13:48 |
jMyles |
bug |
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added bug |
| 2016-09-08 19:14:53 |
jMyles |
attachment added |
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lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1621598/+attachment/4737002/+files/lspci-vnvn.log |
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| 2016-09-08 19:15:09 |
jMyles |
attachment added |
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version.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1621598/+attachment/4737003/+files/version.log |
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| 2016-09-08 19:30:13 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-09-08 19:34:56 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-09-08 20:03:18 |
jMyles |
tags |
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apport-collected xenial |
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| 2016-09-08 20:03:19 |
jMyles |
description |
With 16.04 and an AsRock Fatal1ty Z170 motherboard, I cannot seem to connect USB3 devices to USB3 ports. They work if I plug them into a USB2 port. Also, USB2 devices work if plugged into a USB3 port.
I have read other descriptions of similar phenomena, but typically, USB3 does not work initially, but it is fixed by enabling the IOMMU setting in the BIOS. Unless I'm missing it, I don't seem to have such a setting. I do have "xhci handoff", and I have enabled that.
Excerpt from `lspci -k`:
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
Subsystem: ASRock Incorporation Sunrise Point-H USB 3.0 xHCI Controller
Kernel driver in use: xhci_hcd
...and `dmesg | grep -e DMAR -e IOMMU`
'''
[ 0.000000] ACPI: DMAR 0x0000000087F59300 000070 (v01 INTEL SKL 00000001 INTL 00000001)
[ 0.101242] DMAR: Host address width 39
[ 0.101243] DMAR: DRHD base: 0x000000fed90000 flags: 0x1
[ 0.101248] DMAR: dmar0: reg_base_addr fed90000 ver 1:0 cap d2008c40660462 ecap f050da
[ 0.101249] DMAR: RMRR base: 0x00000087555000 end: 0x00000087574fff
[ 0.101250] DMAR-IR: IOAPIC id 2 under DRHD base 0xfed90000 IOMMU 0
[ 0.101251] DMAR-IR: HPET id 0 under DRHD base 0xfed90000
[ 0.101251] DMAR-IR: x2apic is disabled because BIOS sets x2apic opt out bit.
[ 0.101252] DMAR-IR: Use 'intremap=no_x2apic_optout' to override the BIOS setting.
[ 0.102531] DMAR-IR: Enabled IRQ remapping in xapic mode
[ 0.820995] AMD IOMMUv2 driver by Joerg Roedel <jroedel@suse.de>
[ 0.820996] AMD IOMMUv2 functionality not available on this system
'''
I have also tried adding `iommu=soft` or `iommu=pt` to my kernel command parameters, and this has not fixed the issue.
I have asked a question about this matter on AskUbuntu, but after two weeks, there has been no activity.
https://askubuntu.com/questions/815416/usb3-devices-not-working-when-plugged-into-usb3-port |
With 16.04 and an AsRock Fatal1ty Z170 motherboard, I cannot seem to connect USB3 devices to USB3 ports. They work if I plug them into a USB2 port. Also, USB2 devices work if plugged into a USB3 port.
I have read other descriptions of similar phenomena, but typically, USB3 does not work initially, but it is fixed by enabling the IOMMU setting in the BIOS. Unless I'm missing it, I don't seem to have such a setting. I do have "xhci handoff", and I have enabled that.
Excerpt from `lspci -k`:
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
Subsystem: ASRock Incorporation Sunrise Point-H USB 3.0 xHCI Controller
Kernel driver in use: xhci_hcd
...and `dmesg | grep -e DMAR -e IOMMU`
'''
[ 0.000000] ACPI: DMAR 0x0000000087F59300 000070 (v01 INTEL SKL 00000001 INTL 00000001)
[ 0.101242] DMAR: Host address width 39
[ 0.101243] DMAR: DRHD base: 0x000000fed90000 flags: 0x1
[ 0.101248] DMAR: dmar0: reg_base_addr fed90000 ver 1:0 cap d2008c40660462 ecap f050da
[ 0.101249] DMAR: RMRR base: 0x00000087555000 end: 0x00000087574fff
[ 0.101250] DMAR-IR: IOAPIC id 2 under DRHD base 0xfed90000 IOMMU 0
[ 0.101251] DMAR-IR: HPET id 0 under DRHD base 0xfed90000
[ 0.101251] DMAR-IR: x2apic is disabled because BIOS sets x2apic opt out bit.
[ 0.101252] DMAR-IR: Use 'intremap=no_x2apic_optout' to override the BIOS setting.
[ 0.102531] DMAR-IR: Enabled IRQ remapping in xapic mode
[ 0.820995] AMD IOMMUv2 driver by Joerg Roedel <jroedel@suse.de>
[ 0.820996] AMD IOMMUv2 functionality not available on this system
'''
I have also tried adding `iommu=soft` or `iommu=pt` to my kernel command parameters, and this has not fixed the issue.
I have asked a question about this matter on AskUbuntu, but after two weeks, there has been no activity.
https://askubuntu.com/questions/815416/usb3-devices-not-working-when-plugged-into-usb3-port
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: hubcraft 3708 F.... pulseaudio
/dev/snd/controlC0: hubcraft 3708 F.... pulseaudio
/dev/snd/controlC1: hubcraft 3708 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=dda6692b-2db8-4b19-93d3-841d0e1f65aa
InstallationDate: Installed on 2016-08-21 (18 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IwConfig:
lo no wireless extensions.
enp6s0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=baff7a33-6ed5-4bac-a73e-77c0945c9490 ro persistent quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
RelatedPackageVersions:
linux-restricted-modules-4.4.0-36-generic N/A
linux-backports-modules-4.4.0-36-generic N/A
linux-firmware 1.157.3
RfKill:
Tags: xenial
Uname: Linux 4.4.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/06/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.20
dmi.board.name: Z170 Gaming K4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.20:bd07/06/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ170GamingK4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M. |
|
| 2016-09-08 20:03:21 |
jMyles |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737024/+files/AlsaInfo.txt |
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| 2016-09-08 20:03:24 |
jMyles |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737025/+files/CRDA.txt |
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| 2016-09-08 20:03:28 |
jMyles |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737026/+files/CurrentDmesg.txt |
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| 2016-09-08 20:03:32 |
jMyles |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737027/+files/JournalErrors.txt |
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| 2016-09-08 20:03:35 |
jMyles |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737028/+files/Lspci.txt |
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| 2016-09-08 20:03:36 |
jMyles |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737029/+files/Lsusb.txt |
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| 2016-09-08 20:03:38 |
jMyles |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737030/+files/ProcCpuinfo.txt |
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| 2016-09-08 20:03:41 |
jMyles |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737031/+files/ProcEnviron.txt |
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| 2016-09-08 20:03:43 |
jMyles |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737032/+files/ProcInterrupts.txt |
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| 2016-09-08 20:03:47 |
jMyles |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737033/+files/ProcModules.txt |
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| 2016-09-08 20:03:49 |
jMyles |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737034/+files/PulseList.txt |
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| 2016-09-08 20:03:55 |
jMyles |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737035/+files/UdevDb.txt |
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| 2016-09-08 20:04:13 |
jMyles |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1621598/+attachment/4737036/+files/WifiSyslog.txt |
|
| 2016-09-09 04:32:55 |
jMyles |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
