package linux-image-3.13.0-93-generic 3.13.0-93.140 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

[Brian Proffit]

Software Updater reported an update to "Ubuntu Base" which I think was a kernel upgrade from 3.13.0-76, (I'm on 14.04.5 LTS) but the installation failed.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-93-generic 3.13.0-93.140
ProcVersionSignature: Ubuntu 3.13.0-93.140-generic 3.13.11-ckt39
Uname: Linux 3.13.0-93-generic x86_64
NonfreeKernelModules: rapidrecovery_vss
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Mon Aug 29 09:02:47 2016
DpkgTerminalLog:
 Preparing to unpack .../linux-image-3.13.0-93-generic_3.13.0-93.140_amd64.deb ...
 Can't locate object method "new" via package "Text::Iconv" (perhaps you forgot to load "Text::Iconv"?) at /usr/share/perl5/Debconf/Encoding.pm line 65.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-3.13.0-93-generic_3.13.0-93.140_amd64.deb (--unpack):
  subprocess new pre-installation script returned error exit status 25
DuplicateSignature: package:linux-image-3.13.0-93-generic:3.13.0-93.140:subprocess new pre-installation script returned error exit status 25
ErrorMessage: subprocess new pre-installation script returned error exit status 25
HibernationDevice: RESUME=UUID=be0d254b-7369-4a01-b8dd-5949814e40a5
InstallationDate: Installed on 2013-05-07 (1209 days ago)
InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize libusb: -99
MachineType: VMware, Inc. VMware Virtual Platform
ProcFB: 0 svgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-93-generic root=/dev/mapper/hostname-root ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.12
RfKill:

SourcePackage: linux
Title: package linux-image-3.13.0-93-generic 3.13.0-93.140 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25
UpgradeStatus: Upgraded to trusty on 2014-09-24 (705 days ago)
dmi.bios.date: 10/22/2013
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd10/22/2013:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]