| 2016-08-10 02:47:05 |
Aidan Hodge |
bug |
|
|
added bug |
| 2016-08-10 02:47:05 |
Aidan Hodge |
attachment added |
|
devices https://bugs.launchpad.net/bugs/1611583/+attachment/4717899/+files/devices |
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| 2016-08-10 02:48:14 |
Aidan Hodge |
attachment added |
|
xinput https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1611583/+attachment/4717915/+files/xinput |
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| 2016-08-10 02:48:45 |
Aidan Hodge |
attachment added |
|
Xorg.0.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1611583/+attachment/4717916/+files/Xorg.0.log |
|
| 2016-08-10 03:00:15 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2016-08-10 18:17:47 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-08-10 18:17:50 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-08-10 18:59:35 |
Aidan Hodge |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-08-10 19:00:47 |
Aidan Hodge |
tags |
amd64 apport-bug xenial |
amd64 apport-bug kernel-bug-exists-upstream xenial |
|
| 2016-09-01 15:09:39 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-upstream xenial |
amd64 apport-bug bios-outdated-404 kernel-bug-exists-upstream xenial |
|
| 2016-09-01 15:10:19 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-09-01 18:19:22 |
penalvch |
tags |
amd64 apport-bug bios-outdated-404 kernel-bug-exists-upstream xenial |
amd64 apport-bug bios-outdated-404 kernel-bug-exists-upstream kernel-bug-exists-upstream-4.8-rc4 xenial |
|
| 2016-09-02 03:18:01 |
Aidan Hodge |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-09-02 03:27:21 |
penalvch |
tags |
amd64 apport-bug bios-outdated-404 kernel-bug-exists-upstream kernel-bug-exists-upstream-4.8-rc4 xenial |
amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.8-rc4 latest-bios-404 xenial |
|
| 2016-09-02 03:30:16 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
| 2016-09-02 03:32:27 |
penalvch |
summary |
Trackpad isn't recognized by kernel |
[Asus F556UA] Trackpad scrolling not working |
|
| 2016-12-21 20:04:39 |
penalvch |
description |
I just got an ASUS F556UA-AS54 laptop and of course I immediately deleted windows and installed ubuntu ;). Everything works fine, except that the trackpad doesn't seem to be recognized properly. I am certain that I have the bug on this page:
https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all.
It works for basic functions (clicking, tracking), but I can't scroll or do other things a trackpad should do. And, just like the page said, the options for my trackpad are missing in the mouse and touchpad settings. It's just the single page for the mouse. I've attached the three files that the page asked for. Thanks in advance for any help!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-34-generic 4.4.0-34.53
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aidan 3577 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Aug 9 22:34:45 2016
HibernationDevice: RESUME=UUID=f6b45d13-6efe-4691-b3b9-f96ef5f74e84
InstallationDate: Installed on 2016-08-09 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13d3:3496 IMC Networks
Bus 001 Device 003: ID 0bda:57b5 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X556UA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=ff9e8c9c-7769-45e7-a3ec-962cd53292cf ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-34-generic N/A
linux-backports-modules-4.4.0-34-generic N/A
linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X556UA.402
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X556UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX556UA.402:bd03/09/2016:svnASUSTeKCOMPUTERINC.:pnX556UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX556UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X556UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
I just got an ASUS F556UA-AS54 laptop and of course I immediately deleted windows and installed ubuntu ;). Everything works fine, except that the trackpad doesn't seem to be recognized properly. I am certain that I have the bug on this page:
https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all.
It works for basic functions (clicking, tracking), but I can't scroll or do other things a trackpad should do. And, just like the page said, the options for my trackpad are missing in the mouse and touchpad settings. It's just the single page for the mouse. I've attached the three files that the page asked for. Thanks in advance for any help!
WORKAROUND: https://github.com/vlasenko/hid-asus-fte-dkms
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-34-generic 4.4.0-34.53
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aidan 3577 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Aug 9 22:34:45 2016
HibernationDevice: RESUME=UUID=f6b45d13-6efe-4691-b3b9-f96ef5f74e84
InstallationDate: Installed on 2016-08-09 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13d3:3496 IMC Networks
Bus 001 Device 003: ID 0bda:57b5 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X556UA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=ff9e8c9c-7769-45e7-a3ec-962cd53292cf ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-34-generic N/A
linux-backports-modules-4.4.0-34-generic N/A
linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X556UA.402
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X556UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX556UA.402:bd03/09/2016:svnASUSTeKCOMPUTERINC.:pnX556UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX556UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X556UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
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